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03.03.2008 at 05:23AM PST, ID: 23209239
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Deleting an e-mail message does not remove the referenced queue item

Asked by javelinict in Microsoft Dynamics

Tags: Microsoft, CRM, 4.0

Whenever I remove an email message in CRM which has a referencing queue item in 'My work' the e-mail message is removed, but not the queue item.

The result is a lot of queue items that cannot be opened or deleted anymore (since the original record is not available anymore)
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[+][-]03.03.2008 at 11:50PM PST, ID: 21039007

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[+][-]03.04.2008 at 01:47AM PST, ID: 21039492

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[+][-]03.05.2008 at 12:44AM PST, ID: 21048653

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About this solution

Zone: Microsoft Dynamics
Tags: Microsoft, CRM, 4.0
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Solution Provided By: rfgkev
Participating Experts: 1
Solution Grade: B
 
 
 
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