Do not use on any
shared computer
July 24, 2008 01:47pm pdt
 
[x]
Attachment Details

One network folder not available / causing computer freeze up.

Tags: network, freeze, xp, computer, folder
This is an XP Pro peer to peer network setup. All computers are XP Pro. THere is one computer set as 'server'.

CLient machine one can access the shared drives on 'server' without a problem.

Client machine two can access most of the drives on 'server' but when we log into the Quickbooks share, the hard drive starts to run continuiously on the client (2) computer and essentially, stops responding. It doesn't do this on any of the other shared drives on 'server', just the Quickbooks shared folder. I can not click on a file in the folder (even if it's not a quickbooks file) without the hard drive on the computer starting to run and then pretty much freezing up to the computer so that the only way to regain control is to use the power button. THis is a laptop computer, Dell, Dual core, 2 gb memory and is fairly new.

There is nothing being recorded in the event logs regarding this in either application or system logs.

The computer does not do this if you start it in safe mode with networking. I used msconfig to turn off anything that I considered to be a potential problem (local sql server, act startup, etc.)

I'm not sure when it began this behavior. We just installed Quickbooks 2007 and upgraded to Job Boss 10.0. I did a system restore to push the computer back beyond these installations but the problem persists.

Any ideas before I rebuild this computer?

THanks,

Bill
Start your free trial to view this solution
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

Question Stats
Zone: Software
Question Asked By: w_marquardt
Solution Provided By: Computer101
Participating Experts: 2
Solution Grade: A
Views: 30
Translate:
Loading Advertisement...
 
[+][-]Expert Comment by bmsjeff

Rank: Master

Expert Comment by bmsjeff:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Author Comment by w_marquardt
Author Comment by w_marquardt:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Expert Comment by bmsjeff

Rank: Master

Expert Comment by bmsjeff:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Expert Comment by bmsjeff

Rank: Master

Expert Comment by bmsjeff:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Author Comment by w_marquardt
Author Comment by w_marquardt:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Author Comment by w_marquardt
Author Comment by w_marquardt:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Expert Comment by bmsjeff

Rank: Master

Expert Comment by bmsjeff:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Author Comment by w_marquardt
Author Comment by w_marquardt:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Administrative Comment by turn123

Rank: Master

Administrative Comment by turn123:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Author Comment by w_marquardt
Author Comment by w_marquardt:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Accepted Solution by Computer101
Accepted Solution by Computer101:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
Loading Advertisement...
20080723-EE-VQP-34 / EE_QW_2_20070628