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10/13/2009 at 06:19PM PDT, ID: 24809860
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8.3

Quickbooks 2007 cannot open company file on server saying it is in use by another person (error -6000,-816)

Asked by OpihiNet in Quickbooks Financial Software

Tags: Quickbooks 2007, Microsoft 2003 SBS

Hi Gang,

This problem for one of my clients just started occuring about 2 weeks ago.   Prior to this, they were working just fine.

I've got Quickbooks 2007 Pro installed on the file server.   The company file is located on one of the file shares.   I've got Quickbooks 2007 Pro installed on each of the workstations.

When I copy the file onto the local hard drive, it works fine.   When I try to copy it back to the file share, I get an error message saying:
"Quickbooks was unable to open the company file because the file is in use.  Another person may be in the process of opening the company file."
It has an error code (-6000,-816).

I've gone through Intuit's knowledgebase article: KB ID# 8773d9d4
But still no joy.  

Any ideas?
[+][-]10/13/09 06:47 PM, ID: 25566546

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About this solution

Zone: Quickbooks Financial Software
Tags: Quickbooks 2007, Microsoft 2003 SBS
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Solution Provided By: hardatit
Participating Experts: 3
Solution Grade: A
 
 
[+][-]10/29/09 01:02 PM, ID: 25697659

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