Question

Error 1317: "An error occurred while creating directory C:/Program data/documents/

Asked by: jmackey3

i get this error while installing a program in Vista.  Have tried installing under a new Admin user, running setup as admin, compatibility mode, loading windows in diagnostic startup.

If i try to manually go into c:\programdata and create a "documents" folder the name reverts back to "new folder" like it doesn't like that name.  i can create folders here with any name other than "documents".

any ideas?

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Asked On
2009-10-15 at 13:36:11ID24816333
Tags

error installing

Topics

Industry Specific Software

,

Windows Vista

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Answers

 

by: Pete_ZedPosted on 2009-10-15 at 18:06:48ID: 25586273

There should already be a hidden folder called Documents in the ProgramData folder.

Why do you need to create a Documents folder in this protected system folder for? The best place for this folder would be under the individual user folder or under USER / PUBLIC.

 

by: _3mp3ror_Posted on 2009-10-20 at 16:30:41ID: 25619647

Error 1317 is a Windows Installer error that means the Windows installer could not create a directory where indicated.

Set the proper permissions on the folder in question using the command line

1. Choose Start > Run, and then type cmd in the Open box. Click OK.

2. Use the following commands; include quotation marks and press Return at the end of each line (also make sure to enter spaces between /T, /E, /C and /G in the third line):

c:

cd "\[parent of the directory contained within the error]"

cacls "All Users" /T /E /C /G administrators:F

exit

20120131-EE-VQP-002

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