I always run Kaspersky Portable virusscanner in safe-mode.
You can download it from here:
http://devbuilds.kaspersky
Its updated every hour or so.
And they recommand running it in safe-mode.
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AVG Virus Found:Trojon Backdoor Generic11.ZNE
I ran a scan with AVG free edition but cant remove several files infected with "Trojon Backdoor Generic11.ZNE". I also ran Malwarebytes and Superantispyware. When I reboot and run AVG again. Several virus's are still there and cant be cleaned or removed. Any help?
bbbb2
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Answers
here is the screenshot of error message when trying to unistall or repair installation
- Scrrenshot-OF-AVG-details.bmp
- 2.3 MB
Picture of error message
I tried to uninstall because I first exited AVG before I ran Combofix but I got a message from Combofix saying that AVG was still running. I tried to stop the AVG processes but they came right back up so then after a reboot I tried to uninstall and this is when I got the error message. I am thinking that maybe it is beause that some of the virus's where in the AVG folder and program. Just a guess.
bbbb2
Look at this screenshot of the files found infected whil scanning . Notice where the files are that are infected and whatever that is right under each file something about SKYNET. What the?
- SCANNING-SCREENSHOT.bmp
- 2.3 MB
infected files
1. The installation issue was caused by insufficient rights.
You are not logged under "full" admin account or you just dont have access to the part of registry
Registry access can be fixed with this:
http://www.avg.com/faq/?nu
2. Infection - Download GMER (http://www.gmer.net/), initial scan should dislay it the rootkit. If not, run scan and the remove it (disable service on detected entry), restart, re-scan. Done.
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by: JeremySBrownPosted on 2009-08-03 at 21:25:06ID: 25010567
Hi bbbb2,
Run a temporary file remover...CCleaner is a good one and it's free.
http://www.ccleaner.com/
Then run Combofix, before running Combofix, temporary disable any firewall(s) shield(s) ect...to prevent any conflicts with Combofix. After Combofix is done scanning, it will create a log, for futher instructions, save and paste the results by Attach File, or by Code Snippet so we can take a look at it. Once after the log looks clean, you can enable your firewall(s) shield(s) ect. Combofix will disconnect your machine from the Internet. Your Internet connection will be automatically restored just before Combofix completes its scan. If Combofix runs into problems, your Internet connection can be manually restored by restarting your machine.
Please note: Don't run Combofix in Safe Mode.
http://www.bleepingcompute