I have several companies running on AVG network edition. Once setup I go into the admin console and configure scan times, exclusions etc in the Tools-shared settings. As soon as this is done the settings are locked and users can not change them - how do I unlock these settings and change them back to defaults? Hitting the default button does change them back but the settings remain locked.
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although is the image from AVG9, it should help:
http://img208.imageshack.u
just right click and change setting.
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by: Zdenda4Posted on 2009-10-11 at 03:09:56ID: 25545408
Basically, that is the way how AVG remote administration works. If you want to change the settings on clients, then you should set it as non-mandatory in AVG Admin console (small grey lock icon) and synchronise settings. After this is done, you will be able to change unlocked setting on all clients.
It is a bit more difficult if you want to do that only on one client:
Firstly, you should create two separate computers groups in AVG Administration. Move desired PC to the new group and set non-mandatory settings for hat PC. Make sure that al mandatory items from shared settings are moved to the group with rest of PC and set as non-mandatory in shared settings. I hope it is clear enough. :D