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September 5, 2008 08:52pm pdt
 
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Configure Avast Home to use SSL Ports in Outlook Express

Tags: Avast Home, SSL Ports, Outlook Express, Windows XP
Hi Experts

Avast Home version 4.8.1169.0.
Outlook Express 6 with Windows XP Home SP2 and Pro P2.

Avast does not scan incoming or outgoing messages where an OE account (eg. googlemail or Yahoo Plus) has to be configured to use SSL Ports:

smtp: Port 465
pop3: Port 995

If I open the "On Access Protection Control" dialog and configure the "Internet Mail" provider, there is a tab named "Redirect" as shown in the attached screenshot.

The description, and also some suggestions in the Avast discussion groups, implies that you can add a comma and then the additional Port in each of the POP and SMTP fields.  I have tried endless permutations of this, but with anything other than the standard ports 25 and 110 in those fields Outlook Express hangs on the "Securing..." part of the check for new messages and eventually errors out as follows:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'Google Mail', Server: 'pop.googlemail.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F

Extending the Time Out to maximum doesn't help, so OE is clearly just hanging while trying to log in using the SSL Ports.

Does anyone know how to configure Avast Home to use SSL ports without hanging Outlook Express indefinitely on the "Securing..." stage?

Thanks

Bill
Attachments:
 
The "Internet Mail" tab of Avast - see question
The "Internet Mail" tab of Avast - see question
 
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Question Stats
Zone: Software
Question Asked By: BillDL
Solution Provided By: mtz1of4
Participating Experts: 1
Solution Grade: A
Views: 36
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