I have an especially tough case of Antispyware Pro 2009. I have tried multiple suggestions from the forums and have tried working through the "Read and Run Me First" list; here are the results:
I have Windows XP
1. Step One is maintenance I do regularly
2. Uninstall of any program cannot be accomplished. When I open the control panel and select "Add or Remove Programs" the following message appears: C:\WINDOWS\system32\rundll
32.exe The parameter is incorrect.
3. I cannot add/remove programs or access any of the antivirus or antispyware apps as they will not open. I was able to run ccleaner once (already had it on my machine) when I first had the virus but it did not clean/remove it.
Note: Above steps have been attempted both in safe mode and normal mode.
4. When I attempt to view hidden files, the only options under the tools tab are "map Network Drive, Disconnect Network Drive, and Synchronize.
When I attempt to run Msconfig, I can see a nanosecond flash of the DOS command window, but it instantly disappears.
4. Uninstall Malware: every antivirus program I run will attempt to start be shut down by windows. I have tried saving programs (Such as Malware Bytes and SpyBot S&D) to a Jump drive from a clean computer and have tried to run with the same results as above. Note that when I even tried to save the programs to the system under a different name.
5. I have tried every tool suggested in the Windows XP Cleaning Procedures and followed the step by step instructions and details for each. The programs will not open when double clicked, so I have tried right clicking and selecting "Run as" instead of just double clicking the programs. The result is an error message that says registy editing has been disabled by your administrator .
6. basically everything on the system is borked, its a clients system, i ran 9 different Antivirus software against it last night from a boot load CD and they cleaned 127 of a 128 known infections from the system. However in Safemode or regular windows i am at a loss to resolve this, thus posting here for suggestions.
Cheers
RJ