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9.0

Very slow Windows xp notebook annoys me!

Asked by sae1962at in Kaspersky, Windows XP Operating System

Tags: Kaspersky Internet 2009, Windows xp, Acer Aspire 5610

Hello,

My wife has an Acer Aspire 5610 with Windows xp SP3 on it. She bought the notebook 2½ years ago. At the company she was working, one colleague installed Kaspersky on her notebook.

PROBLEM DESCRIPTION: In the last two monthes, she experiences a slow-down on the notebook so that she has to wait for the Internet Explorer for two minutes to open. Also, other Windows programs work very slow. I once entered "Start > Settings >" and then clicked on "Performance and maintenance" The four arrowed lines appeared within two seconds, then the four symbols below. I once clicked "System" by using the touchpad, but nothing happened. I tried within the minute two more times, then used the "left mouse button" (LMB) twice. A few seconds after the last try, I heard a click & then the "System" window opened six times.

PROBLEM SOLVING: I installed www.memokit.com's BootKit, but there was hardly any change. Now, I want to try something else: A repartitioning of the C: drive. But there, I run into problems with Kaspersky, even when I stop it.

MY QUESTION: When I start the C: drive repartitioning, I get the following message:

Repartitioning
____________________________________________________________________________[x]
(x) The repartitioner cannot continue, as the file below is damaged: C:\Documents and Settings\All Users\Application
Data\Kaspersky Lab\AVP8\Bases

___________________________________ [ OK ]

Really, it is neither possible to remove this folder, nor to compress it (zip). Is there a way to get rid of this? I made a check disk (can be done for the C: drive only after a restart), but there was no error reported. (I mean that I haven't seen an error message. I could not find any log file that contains possible errors.)

Thank you for your replies!

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20091111-EE-VQP-92 - Hierarchy / EE_QW_3_20080625

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1. Admin3k7,900
2. optoma2,400
3. xmachine2,200
4. jwenting2,000
4. jakopriit2,000
4. michko2,000
4. rpggamer...2,000
4. GLCompu...2,000
9. Inepted1,600
9. afthab1,600
11. Timoros1,500
11. jahboite1,500
11. netbuzz1,500
14. Tolomir1,000
14. Ciscotek1,000
14. dinokhan1,000
14. Subsun1,000
14. KETTANEH1,000
19. warturtle500
20. nobus400
20. pln1146400
20. mds-cos400
20. awawada400
24. bolzano_...200

1. Admin3k7,900
2. optoma2,400
3. xmachine2,200
4. jwenting2,000
4. jakopriit2,000
4. michko2,000
4. rpggamer...2,000
4. GLCompu...2,000
9. Inepted1,600
9. afthab1,600
11. Timoros1,500
11. jahboite1,500
11. netbuzz1,500
14. Tolomir1,000
14. Ciscotek1,000
14. dinokhan1,000
14. Subsun1,000
14. KETTANEH1,000
19. warturtle500
20. nobus400
20. pln1146400
20. mds-cos400
20. awawada400
24. bolzano_...200

Very slow Windows xp notebook annoys me!

Asked by sae1962at in Kaspersky, Windows XP Operating System

Tags: Kaspersky Internet 2009, Windows xp, Acer Aspire 5610

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