Question

Outlook 2007 and McAfee 8 - The required file naCmnLib.dll cannot be found in your path. Install Microsoft Office Outlook again.

Asked by: newgentechnologies

I am having an issue with Outlook 2007, and McAfee email scanner, where when the email scanner portion of McAfee 8 scans any email, the following error occurs:

The required file naCmnLib.dll cannot be found in your path. Install Microsoft Office Outlook again.


Now, I have found the following cached article on Google about the issue, and a possible solution, but unfortunately the solution implementation is never mentioned, so I was thinking perhaps someone on EE could shed some light on how to implement the possible solution so I could try it. Here is a copy of the article:

"I finally took the move to office 2007 during the weekend and immediately hit by a very irritating issue. When I started Outlook 2007 the second time, it gave me a message box saying naCmnLib.dll cannot be found, please reinstall office. First of all I have to say that it is a dumb message. It felt even dumber after I searched the name first which revealed that the file in question belongs to McAfee. So, Office guys, you need to change your dll resolution messages. (I know it could be just an exception that climbed up the ladders)

Outlook handles this issue very unlegently. After the above message, it exits and shows an error reporting screen. I almost always forgot about the checkbox that says restart outlook. So, everytime I dispose the error report screen, Outlook will restart, start receiving files, and crash. That is a good sunday morning!!!

Anyways, after searching several groups, all I could assertain was that, this definitely is an issue related to McAfee and there are other people who have seen this issue. No one seemed to have resolved it, or felt it would be useful for other people if they posted the resolution.

Then I found that my version of McAfee is centrally managed and cannot be updated individually. There goes that possibility.

The solution was very simple. I searched for naCmnLib.dll, found it, and added the path to my environment path. To my surprise (not) everything started working fine."

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Asked On
2007-08-13 at 09:37:02ID22759368
Tags

outlook

,

found

,

cannot

,

2007

,

mcafee

Topics

McAfee Anti-Virus Software

,

Outlook Groupware Software

Participating Experts
3
Points
500
Comments
7

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Answers

 

by: bmsjeffPosted on 2007-08-13 at 09:56:43ID: 19685790

Mcafee and Outlook 2007 do not work together as of yet.

Disable McAfee virus check of emails.  Check your addons in Outlook and disable McAfee or Viruscan.

You can also uninstall Mcafee and use a free program temporalily like AVG:
http://free.grisoft.com/

 

by: newgentechnologiesPosted on 2007-08-15 at 10:52:18ID: 19702111

Do you have a suggestion how I can implement the idea that the user mentioned in my original post?

 

by: newgentechnologiesPosted on 2007-08-31 at 14:19:24ID: 19811493

bmsjeff, I havn't heard from you in awhile. CAn you answer my question? Disabling McAfee virus check of email is not going to be good, with all the viruses in spam email these days.

 

by: bmsjeffPosted on 2007-08-31 at 18:41:38ID: 19812246

I am not exactly sure what your question is?  Please reiterate.

 

by: Computer101Posted on 2007-11-03 at 20:48:33ID: 20209327

Forced accept.

Computer101
EE Admin

 

by: IT-CSPosted on 2007-11-21 at 20:54:00ID: 20332647

Add the following to the system path: "c:\Program Files\Network Associates\Common Framework"

20120131-EE-VQP-002

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