Question

Cannot Login to EPO in McAfee

Asked by: dmurph88

I have forgotten the username/password for McAfee EPO.  I cannot login.  Is there a workaround for this problem?  I have reinstalled the EPO with no success.  

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Asked On
2008-07-21 at 11:01:19ID23582741
Tags

McAfee

,

Policy Orchestrator

,

3.6.1

Topics

McAfee Anti-Virus Software

,

Security Utilities

,

Enterprise Anti-Virus

Participating Experts
2
Points
500
Comments
4

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Answers

 

by: younghvPosted on 2008-07-21 at 11:28:35ID: 22053083

Have you seen this up at McAfee: http://community.mcafee.com/showthread.php?t=134850

 

by: CoyotesITPosted on 2008-07-28 at 08:45:16ID: 22104213

I've read a few other posts regarding this and some people have had success in grabbing the pw hash from another install.

You may try installing a new ePO server with SQL Express/MSDE on a virtual or something and grabbing the password form the UserTable in SQL then pasting that password in the field on the production server to see if you can get it back with that.

This may or may not work, as McAfee does state that you will need to uninstall and reinstall ePO if you have forgotten your password.

Good luck!

20120131-EE-VQP-002

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