Question

McAfee Adding new systems

Asked by: michael_may_64

Hi,
Using epo 4.5 and attempting to add new systems works fine with our existing domain, however when i try to add systems from our new server 2008 domain it returns an error.

Failed to enumerate domains, authentication required

Even though i am using the domain name, administrator account and password of the new domain in the browse box as requested.

So i imagine this is something to do with the permissions in the new 2008 domain but i am not sure what.

Can someone please advise as this is really getting painful?

Regards,
Michael.

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Asked On
2009-10-15 at 20:39:25ID24817112
Tags

McAfee

,

Windows

Topics

McAfee Anti-Virus Software

,

Windows Network Security

Participating Experts
3
Points
0
Comments
6

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Answers

 

by: MikeHolcombPosted on 2009-10-16 at 04:57:18ID: 25588625

I would suggest double-checking the admin credentials of the other domain to be on the safe side - though you've probably already done this a few times.  Have you tried specifying credentials using the DOMAINNAME\Username format in the username field?

Otherwise, it might suggest some type of AD communication issue.  I would make sure all of your DC's are synch'ing.  Upon that, I would contact Mcafee Support - they could probably get you an answer fairly quickly.

Hope this helps...

Mike

 

by: michael_may_64Posted on 2009-10-17 at 15:38:09ID: 25597874

Hi Mike,
I ran a comparison of admin permissions and it looks the same. This is a brand new domain with two controllers and 4 domain members.
It is a setup for a new domain as the old one is a bit crufty having been upgraded since the days of nt4.
I have a call in with macafee support but i am not holding my breath.
It is obviously a windows permission problem but i just can not see where.
I even changed the 2008 network mode so computers are browsable thinking that might haave been inhibiting it.
If i set up a new 2003 domain it works straight off the bat.
I might setup a new 2008 domain just in case something in the other domain is funky.

 

by: hmtwinsPosted on 2009-10-24 at 06:50:19ID: 25652182

Try disabling you firewall service on the 2008 Server. Security is made harder in 2008.
Dont forget to turn it on again if this was the solution.

 

by: michael_may_64Posted on 2009-10-26 at 15:14:06ID: 25667504

Hi hmtwins,
Yea I checked for firewall issues but this appears to be something that has changed at the core.
As i found, you can create a 2003 domain and upgraded it to 2008 and macafee will work fine but if you create 2008 domain it wont work.
I finally heard back from support and have to say i am vastly underwhelmed.
The best they can come up with is a live chat session and remote control to see the issue.
The thing i have found is that this product is so dated that it should be marked as for use with windows 2003 only.
It wont even load under 2008 r2.
It will not do a sql install under 2008 and if you do a manual dont waste your time with sql 2005 express as a component at the end of the install of the product refuses to load under 2008.

Basically a tired and dated program that badly needs updateing and i dont think i will bother with it any further.
Trend product had no issues with 2008 and deployed its clients without any problems.

Talk about a chalk and cheese experiance.

 

by: ee_autoPosted on 2009-11-30 at 01:19:49ID: 25932513

Question PAQ'd, 250 points not refunded, and stored in the solution database.

20120131-EE-VQP-002

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