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09.23.2008 at 07:33AM PDT, ID: 23755059 | Points: 250
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Unable to Login, Possible Virus

Asked by native1246 in Windows Tablet, McAfee Anti-Virus Software

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I can not login to Windows XP. When I select my user name it takes me back to the signon screen. I called Dell tech support, and they said that I may have a virus. They had me reset my settings in Safe Mode but we could not go forward. I could not even go to a Internet Page. The tech support said I probably have a virus that takes me to only one web page. That page was www.my.freeze.com. Can you please help me?Start Free Trial
[+][-]09.23.2008 at 11:33PM PDT, ID: 22557285

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