November 19, 2008 03:04am pst

10.02.2008 at 01:35PM PDT, ID: 23783156

	[x] Attachment Details

[x]

The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

The Grade of the Solution
The Zone Rank of the Expert Providing the Solution
The Number of Author and Expert Comments
The Number of Experts Contributing
The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

8.5

System reboot every few hours. Probably malware but nothing found.

Asked by PaulCaswell in Anti-Spyware, Anti-Virus Applications, McAfee Anti-Virus Software

Hi All,

I have a problem with my Laptop where it reboots every few hours with the message that the system is rebooting because the RPC service has stopped.

Please read the thread where I originally asked for expert help:

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/Q_23767371.html#a22627180

As you can see I have collected a FileMon of the activity around the time it happened and it looks malicious to me. It is creating a program called dts12.exe which seems to collect some information, create a dll called mspush.dll and call it.

It does all this under the watchfull eye of MacAfee (Corporate).

I have scanned my laptop with SuperAntiSpyware, MalwareBytes, Spyware S&D and I am now trying an online scan with Kaspersky. None of them have found anything malicious.

Someone else seems to have the same problem:

http://www.bwhacks.com/forums/hardware-software/35630-computer-forces-restard-every-hour.html

Please only focus on the 'System Shutdown' dialog in the screenshot and the narrative below. Refrain, for your own sanity, from studying the rest of the screenshot and from following the discussion.

I've attached the FileMon log as an xls. I believe you can see signs of Winlogon recognising that the RPC has stopped in record 5245 just after what looks like an invocation of mspush.dll by dts12.exe.

Notice that dts12.exe is created on the fly by a svchost.exe a little further up the log and dts12 creates mspush.dll on the fly too. This looks distinctly fishy to me.

Has anyone got any ideas what this is and how I can get rid of it?

PaulStart Free Trial

Attachments:

FileMon.xls (1.1 MB) (File Type Details)

Filemon log of events.

Keywords: System reboot every few hours. Pro…

	Title
1	PC infected with spyware / malware
2	URGENT: Malware / Virus Help nee…
3	Spyware/Malware/Virus Problems
4	Removing Malware/Spyware
5	Virus or spyware blocking access to s…
6	XP Home - Removed Winlogon Spywa…

Loading Advertisement...

20080716-EE-VQP-32 - Hierarchy / EE_QW_2_20070628

1. legalsrl 57,055
2. rpggamer... 22,114
3. younghv 18,890
4. IndiGenus 13,714
5. moh10ly 8,360
6. AimToPle... 7,600
7. phototropic 6,000
8. Valleriani 2,800
9. jazpuk 2,750
10. Sheharya... 2,664
11. mrroonie 2,600
12. lamaslany 2,375
13. war1 2,200
14. ChiefIT 2,150
15. mboots 2,000
15. two_peo... 2,000
15. Hav0k 2,000
15. yoshi66 2,000
15. aboredman 2,000
15. powercram 2,000
15. kiolqc 2,000
15. jkarnes12 2,000
15. wizzad 2,000
15. kieran_b 2,000
15. MrLonandB 2,000
15. JapyDooge 2,000
15. David-Ho... 2,000
15. MessHall... 2,000
15. mwecom... 2,000
15. rbowall 2,000
15. Tolomir 2,000
15. giltjr 2,000
15. rindi 2,000
15. razorwoods 2,000
15. ScooterA... 2,000
15. johnb6767 2,000
15. PUNKY 2,000
15. antony_ki... 2,000

1. legalsrl 57,805
2. younghv 25,840
3. rpggamer... 25,314
4. IndiGenus 17,086
5. AimToPle... 9,350
6. war1 9,200
7. moh10ly 8,360
8. Sheharya... 8,324
9. phototropic 7,500
10. michko 4,500
11. ChiefIT 4,150
12. rindi 3,340
13. drcllamjg 3,100
14. Sembee 3,000
15. Valleriani 2,800
16. johnb6767 2,768
17. jazpuk 2,750
18. mrroonie 2,600
19. RobSamp... 2,500
20. lamaslany 2,375
21. mboots 2,000
21. giltjr 2,000
21. Tolomir 2,000
21. kieran_b 2,000
21. psyclown- 2,000
21. Delphineous 2,000
21. MrLonandB 2,000
21. JapyDooge 2,000
21. David-Ho... 2,000
21. MessHall... 2,000
21. mwecom... 2,000
21. rbowall 2,000
21. two_peo... 2,000
21. Hav0k 2,000
21. yoshi66 2,000
21. aboredman 2,000
21. powercram 2,000
21. kiolqc 2,000
21. jkarnes12 2,000
21. wizzad 2,000
21. sguinn100 2,000
21. PUNKY 2,000
21. razorwoods 2,000
21. ScooterA... 2,000
21. upul007 2,000
21. bmsjeff 2,000
21. antony_ki... 2,000

System reboot every few hours. Probably malware but nothing found.

Asked by PaulCaswell in Anti-Spyware, Anti-Virus Applications, McAfee Anti-Virus Software

About this solution