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01/19/2004 at 11:56AM PST, ID: 20855629
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6.6

Virus Problem killing Explorer & Internet Explorer in XP Home

Asked by JeraldLAV in Anti-Virus Applications

Tags: psyme

I believe my nephew's computers a Dell 8200 P4 has a virus.  The computer generates an error message window each time one tries to launch Windows Explorer or the internet Explorer.  I can get everything to work by booting the machine in safe mode.  The operating system is XP Home.  It has Norton Anti-virus 2003 on it.  Norton virus scan with the latest update failed to find any viruses.  

I had given up on fixing the problem and was in the process of copying my nephew's data files to my main computer.  In the course of transferring the files to my computer my McAfee antivirus software identified a virus in the transfered files.  The identification was vbs\psyme.  We removed the contaminated files from my nephew's computer but this has not fixed the problem.  This included the step of turning off auto-recovery of files in XP configuration.   I have rerun Norton Antivirus; it found no problems.  But, the computer still does nothing but send an error message when any program relies on explorer components is called.

Any help would be appreciated.

Regards,

Jerald

 
 
 
Keywords: Virus Problem killing Explorer & Internet…
Title
1 Best Auto Spyware Removal Program…
 
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[+][-]02/18/04 11:38 AM, ID: 10395861

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About this solution

Zone: Anti-Virus Applications
Tags: psyme
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Solution Provided By: akboss
Participating Experts: 3
Solution Grade: A
 
 
[+][-]01/19/04 12:18 PM, ID: 10149652

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[+][-]01/21/04 12:28 PM, ID: 10168299

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