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07.13.2005 at 07:28AM PDT, ID: 21489956
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9.4

In McAfee managed virus scan, htmldlg.exe is taking up large amounts of processing time.

Asked by MDA_IT in Anti-Virus Applications, Adobe Type Manager

On multiple occasions, we've had user complaints that their computers are running slowly.  After going to task manager/processes, I'll click on the "CPU" column to sort it.  Htmldlg.exe will be in there, taking up varying amounts of processing time - upwards of 60% usually.  If I end process and reboot, the problem is solved for the time being.  The same thing happens with a file called upgdlg.exe.  Why is this happening, and what can I do?

Thank you very much,

Dave Lockwood
lockwoodd@mdainc.comStart Free Trial
[+][-]07.16.2005 at 06:18PM PDT, ID: 14459897

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[+][-]07.18.2005 at 02:55PM PDT, ID: 14470728

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[+][-]07.27.2005 at 02:40AM PDT, ID: 14534932

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[+][-]08.16.2005 at 07:41AM PDT, ID: 14683054

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[+][-]09.01.2005 at 03:11AM PDT, ID: 14800609

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[+][-]10.06.2005 at 08:52PM PDT, ID: 15035987

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[+][-]10.15.2005 at 01:25PM PDT, ID: 15092308

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[+][-]10.21.2005 at 11:26AM PDT, ID: 15134495

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[+][-]10.21.2005 at 11:47AM PDT, ID: 15134656

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[+][-]10.30.2005 at 05:59AM PST, ID: 15187956

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About this solution

Zones: Anti-Virus Applications, Adobe Type Manager
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Solution Provided By: sullivanjm
Participating Experts: 6
Solution Grade: A
 
 
[+][-]10.30.2005 at 06:53AM PST, ID: 15188070

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[+][-]01.09.2006 at 02:04AM PST, ID: 15647266

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[+][-]01.13.2006 at 03:29PM PST, ID: 15696840

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