Advertisement

10.14.2007 at 11:49PM PDT, ID: 22892906
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

6.8

Not cleaning malware

Asked by joerockhead in Anti-Virus Applications, Miscellaneous Security, Windows XP Operating System

Tags:

Hey folks!

Wish I knew how it started but anyway... now McAfee pops up several times a day warnings on 3 files. Here are screen shots of the messages:
http://mudshark.com/prockill-an.jpg
http://mudshark.com/euniverse.jpg
http://mudshark.com/tightvnc.jpg

The message reads: Potentially Unwanted Program Detected.
Here are the names of the 3 files as per McAfee:
Adware-eUniverse
ProcKill-AN
RemAdm-TightVNC

All 3 files are locked files in a temp directory.

I always choose "Remove the program" and press OK

The next window that opens says: To remove these programs using the McAfee uninstaller, click OK. Or, click Cancel and then manually remove them using the vendor's uninstaller. Programs that may have been installed as a bundle or suite are about to be removed. You may have accepted a license agreement for these programs.

I always press OK.

The next window that opens says: The Potentially Unwanted Program cannot be removed. McAfee recommends that you try to remove the program using Add or Remove Programs in Windows.

I always press OK.

At any rate these programs are still hiding (?) on my PC and UI'd like to get rid of them. Any ideas?

I have Windows XPsp2 and I also do have, and use, UltraVNC. AVG does not complain about these files.

Thx much, all...
RichStart Free Trial
[+][-]10.14.2007 at 11:54PM PDT, ID: 20076367

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 7-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]10.14.2007 at 11:55PM PDT, ID: 20076368

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10.14.2007 at 11:58PM PDT, ID: 20076372

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 7-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]10.15.2007 at 12:31AM PDT, ID: 20076443

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 7-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]10.15.2007 at 12:37AM PDT, ID: 20076458

View this solution now by starting your 7-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: Anti-Virus Applications, Miscellaneous Security, Windows XP Operating System
Tags: McAfee
Sign Up Now!
Solution Provided By: nobus
Participating Experts: 6
Solution Grade: B
 
 
[+][-]10.15.2007 at 01:40AM PDT, ID: 20076587

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 7-day free trial to view this Assisted Solution or ask the Experts your question.

 
 
Loading Advertisement...
20080716-EE-VQP-32 / EE_QW_2_20070628