I am not sure what Control Manager is, but I had hoped there was a way to do this through the OfficeScan Managment Interface since that is the tool to manage the OfficeScan clients.
Main Topics
Browse All Topics
Loading Advertisement...
Question
How to see build number of OfficeScan 8.0 clients in management console?
We run Trend Micro OfficeScan 8.0. I need to make sure that all our clients are at 8.0 with SP1 and patch 3.1 which is basically the same thing as build 3243. I see nowhere in the web managment console where it gives the build number of the clients. It gives every piece of information but this one. Does anyone know where to find this?
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Subscribe now for full access to Experts Exchange and get
Instant Access to this Solution
- Plus...
- 30 Day FREE access, no risk, no obligation
- Collaborate with the world's top tech experts
- Unlimited access to our exclusive solution database
- Never be left without tech help again
Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.
- "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
- "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
- "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.
See what Experts Exchange can do for you.
Got a question?
We've got the answer.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
Need individual assistance?
Our experts are ready to help.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Want to learn from the best?
Read articles from industry experts.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Working on a long term project?
Store your work and research.
Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
What Makes Experts Exchange Unique?
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.
Trusted by the world's most respected brands.
Faithfully serving IT professionals since 1996.
Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Free Tech Articles
-
WARNING: 5 Reasons why you should NEVER fix a computer for free.
It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
-
SCCM OSD Basic troubleshooting
SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
-
Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
-
Create a Win7 Gadget
This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
-
Outlook continually prompting for username and password
There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
-
Backup Exchange 2010 Information Store using Windows Backup
There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...
Cloud Class Webinars
- Avoiding Bugs in Microsoft Access
Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
- Top 10 Best New Features in Visio 2010
Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
- IT Consultant Business Secrets Revealed
Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
- Disaster Recovery and Business Continuity
Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
- Organize Your Visio Diagrams with Containers and Lists
Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
- How to Us Objects, Properties, Events and Methods in Microsoft Access
Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...
Join the Community
Give a Little. Get a Lot.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
Answers
if you login it to the officescan console click on network computers change your client tree view to view all this will show you everthing about the client you may have to scroll to the left to see everything the attached screen shot is from version 10 but version 8 is the same
- officescan.JPG
- 131 KB
network computer in officescan
I see this also shows the version of the client but not the build. I have all my clients at 8.0 SP1, but there are probably 4 build levels depending on which patches you have applied post 8.0 SP1, and in order to upgrade from 8.0 to 10.0 you need to be at the build that is equal to 8.0 SP1 with patch 3.1.
For example, I need to see that a client is at version 8.0 build 3243. This means it has SP1 and patch 3.1.
When we upgraded from version 8 to 10 I was fortune to have some engineers from Trend on site and they mention the build level but where more concerned what the build level of server was and not the clients they told me that the clients will update when the server is updated.
I do not have any more clients running version 8 anymore I thought it would show you what build level your clients are at. Like warturtle stated about Control Manager is the best method to get this info from. Control Manager is the management apps for Trend Micro. Once installed you point all your Trend Products to it. From the console, you can manage and gather data from all your trend products including build info.
Sorry I can not provide anymore info in to this issues
3 Ways to Join
Business Accounts
- Perfect for organizations
- Multiple users
- Save over 36%
- Create a Business Account
Answer for Membership
- Earn free access
- Showcase your knowledge
- No credit card required
- Sign Up to Answer
Loading Advertisement...
by: warturtlePosted on 2009-07-07 at 05:22:51ID: 24793504
I think it would be easier to have a look at the logs that you have on the server, because after the server pushes the updates on the client, the client PC's would be also sending out events and reports back to the server. If you have a look at the server logs and check for updates on clients that will give you an indication. Lets assume that your server downloaded and pushed updates on 07/07/2009 02:50:00, then this is what you should find in front of all of your clients. If this is not present for any client(s), then those are the machines that need to be looked into.
This document might help (its link to official documentation page), please see the correct version of Control Manager and use the appropriate administrators guide (if version is 5.0, then see page 104 in this document):
http://www.trendmicro.com/
or else, here is the webpage with all versions on it:
http://www.trendmicro.com/
Hope it helps.