Question

Error loading c:\Windows\System\32\_c00767E2.dat

Asked by: Yukiwase

I found suddenly this problem when I reboot my pc.  It says "Error loading c:\Windows\System32\_00c767E2.dat.  The specified module could not be found."
This file is reported as Trojan virus by Symantec virus detector.  However, I can not cleanup by the program.  On the other hand, Windows says this file is not found.  I'm puzzled.  Need help to solve this problem.

  • Trojan.bmp
    • 1.4 MB

    Error screen copy is attached.

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Asked On
2008-03-11 at 10:35:45ID23232546
Tags

Microsoft

,

Windows XP

,

2002 Service Pack 2

,

Virus

Topics

Symantec Anti-Virus Software

,

MS Forefront-ISA

Participating Experts
2
Points
250
Comments
13

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Answers

 

by: IndiGenusPosted on 2008-03-11 at 10:45:25ID: 21098093

The file is probably gone, that's why the error. Problem is likely that it's still trying to be loaded from a registry entry.

Post a HijackThis log and that may identify where.

http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

Click on "Do a system scan and save a log file" button. Post the text from the log file. Do not have HJT fix anything at this point.

Please do not post the log into the comment window. Use "Attach File" under the comment window to post the log.

 

by: YukiwasePosted on 2008-03-11 at 16:09:22ID: 21101386

IndiGenus.  Hijackthis.log is attached.

 

by: IndiGenusPosted on 2008-03-11 at 16:22:58ID: 21101456

Well that helps. That is not the only problem you have either. I recommend you do the following:

Download and Run ComboFix (by sUBs) You must run it directly from your Desktop.

http://download.bleepingcomputer.com/sUBs/ComboFix.exe

Disable your Anti-virus and any real-time Anti-spyware monitors that are running.
Then double click Combofix.exe & follow the prompts.
When finished, it will produce a log for you. Upload that log in your next reply with a new HijackThis log.  

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall.
Note 2: Remember to re-enable your Anti-virus and Anti-spyware.

NOTE: If you have issues connecting to your network or internet after running combofix you can either simply reboot, or do the following:
* Going to Control Panel > Network Connections.
* Right click on their Network icons & select "Repair"
or
Alternately, if the Network icon appears in the notification area in the lower right corner of Desktop, right-click it, and then click Repair from the shortcut menu.

PLEASE ALSO NOTE: Combofix will typically fix most and sometimes all Malware entries but many times a script is also needed to finish cleaning up. So please keep CF until advised whether you need the script or not.

 

by: YukiwasePosted on 2008-03-12 at 10:03:18ID: 21108161

Both log files are attached.  Thanks.

 

by: IndiGenusPosted on 2008-03-12 at 11:30:53ID: 21109217

Umm??? Where?

 

by: YukiwasePosted on 2008-03-12 at 12:38:34ID: 21109880

I send one more time.

 

by: IndiGenusPosted on 2008-03-12 at 13:01:55ID: 21110130

1. Open Notepad.

2. Now copy/paste the text between the lines below into the Notepad window:

------------------------------------------------------------------------

File::
C:\WINDOWS\system32\webmail.nbf
C:\WINDOWS\system32\netpiacontrol.cpl
C:\WINDOWS\system32\webmailHookCover.dll
C:\WINDOWS\system32\2E76700c__.ini
C:\WINDOWS\system32\__c00767E2.dat

Folder::
C:\Program Files\koreandoumi1.0

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{09F93072-DE5E-4B5A-B347-F80FD7CB7309}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"a8de5a65"=-
"NetpiaLite"=-
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\__c00274F6]

------------------------------------------------------------------------

3. Save the above as CFScript.txt on your desktop.

4. Then drag the CFScript.txt into ComboFix.exe. This will start ComboFix again.

5. After reboot, (in case it asks to reboot), please upload the following reports/logs.

-Combofix.txt
-A new HijackThis log

 

by: YukiwasePosted on 2008-03-12 at 13:33:19ID: 21110441

New log files are attached.

 

by: IndiGenusPosted on 2008-03-12 at 14:13:23ID: 21110831

Looks better. One entry left that can be removed using HijackThis. Just run HJT, do a system scan, check off that entry and select fix checked.

O3 - Toolbar: (no name) - {07AA283A-43D7-4CBE-A064-32A21112D94D} - (no file)

 

by: YukiwasePosted on 2008-03-13 at 10:02:05ID: 31438737

Thank you, IndiGenus.
The problem is gone. I appreciated very much.

 

by: IndiGenusPosted on 2008-03-13 at 11:22:48ID: 21119158

Great, glad to hear we got it!
Dave

 

by: TG-TISPosted on 2009-07-17 at 17:15:05ID: 24883975

Run Msconfig and see if mentioned and checked on the Startup tab. if so, uncheck, reboot and run these programs in safe mode:

1. Malwarebytes from www.malwarebutes.com
2. SuperAntiSpyware from SuperAntiSpyware.com
3. Download and install the trial of Symantec Endpoint

If you still have a problem, go to ww.trendmicro.com and run HouseCall

 

by: IndiGenusPosted on 2009-07-17 at 19:21:51ID: 24884489

@TG-TIS.....
Ummm? This was solved almost a year and a half ago. Why are you responding to this now?

20120131-EE-VQP-002

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