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8.2

Symantec Endpoint Protection Clients not updating

Asked by ascendinternet in Symantec Anti-Virus Software, Enterprise Anti-Virus, Server Anti-Virus

Tags: Symantec, Endpoint Protection, 11

I  have a SBS 2003 Server with SEP installed (MR2). The LiveUpdate function appears to work and the home page of the Endpoint Protection Manager shows that the info is up to date.

If I look at the "Show LiveUpdate Downloads" screen, it is empty and says "No LiveUpdate Content has been downloaded".

The folder "\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads" has lots of folders, but "\Program Files\Symantec\Endpoint Protection Manager\Inetpub\content" is empty except for an empty "ContentInfo.txt" file.

I have reinstalled both manager and client, I have searched this forum and Google but have found nothing that helps!

Other details, such as policy updates, enable/disable features, etc all work from the server to the client. It appears to be just the AntiVirus/etc definitions that are not being updated - and it "seems" like they are not being put in the right place by LiveUpdate or something else.

Any ideas?
 
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[+][-]10/15/08 06:25 AM, ID: 22720684Accepted Solution

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About this solution

Zones: Symantec Anti-Virus Software, Enterprise Anti-Virus, Server Anti-Virus
Tags: Symantec, Endpoint Protection, 11
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Solution Provided By: ascendinternet
Participating Experts: 1
Solution Grade: A
 
 
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