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6.4

symatenc liveupdate "freezes" my machine

Asked by menreeq in Symantec Anti-Virus Software, Enterprise Anti-Virus

We are using Symantec Corporate AV 10.2. We have one windows XP machine SP3 that freezes when Symantec LiveUpdate runs. I can still ping the machine, move the mouse but that's about it. this happens every night when LiveUpdate runs and it's always the last entry in the system log. The entry is:

"The LiveUpdate service entered the stopped state."

I have to reset the machine to get it back up.

I have already formatted the HD and reinstalled the OS and the very same issue occurs. I removed symantec and installed NOD32 for a week and it never froze. Then I removed NOD32 installed Symantec and the very first night it froze.

Any ideas?

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20091021-EE-VQP-81 - Hierarchy / EE_QW_3_20080625

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symatenc liveupdate "freezes" my machine

Asked by menreeq in Symantec Anti-Virus Software, Enterprise Anti-Virus

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