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10/30/2009 at 07:33AM PDT, ID: 24858137
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6.9

Symantec Endpoint Protection 11.0 Clients do not appear in Management Console

Asked by jeff_newton in Symantec Anti-Virus Software, Anti-Virus, Enterprise Anti-Virus, Miscellaneous Networking, Miscellaneous Security

Tags: Symantec, Endpoint, Symantec Endpoint, Antivirus, AV

I'm running a managed installation of Symantec Endpoint Protection 11 on an SBS 2003 server.  Everything was working fine.  I was able to manage clients from the console.  It just stopped working.  I logged in and saw what's in the screenshot titled "home".  The home page showed no client machines.  I then went to the "clients" tab and saw that all the clients did not show to be managed.  I went around to several client machines and they did't show to be managed (I mean they didn't have the gold shield with the green dot on it).  I've run the server management configuration wizard several times but still have the same problem.  Thanks in advance for the help.
Attachments:
 
home.jpg (99 KB) (File Type Details) 
Screen Shot of SEPM Home Tab
Screen Shot of SEPM Home Tab
 
 
clients.jpg (64 KB) (File Type Details) 
Screen Shot of SEPM Clients Tab
Screen Shot of SEPM Clients Tab
 
 
Keywords: Symantec Endpoint Protection 11.0 …
Title
1 Continual Trojans, Denial of Service,…
 
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About this solution

Zones: Symantec Anti-Virus Software, Anti-Virus, Enterprise Anti-Virus, Miscellaneous Networking, Miscellaneous Security
Tags: Symantec, Endpoint, Symantec Endpoint, Antivirus, AV
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Solution Provided By: dstapley
Participating Experts: 2
Solution Grade: B
 
 
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