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03.26.2008 at 08:49AM PDT, ID: 23270913
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8.5

Desktop icons very slow to load after malicious software removal.

Asked by brsprin in Anti-Spyware, Windows XP Operating System, Anti-Virus

Tags: , ,

I am attempting to cleanse a Dell Dimension 8300 of a spyware infection. I have removed the hard drive and scanned it with AVG anti-virus and AVG anti-spyware, also Ad aware. I also ran SDfix on all of the user names, from safe mode. All of my scans run clean now, and the most noticable infection (desktop hijack) is gone. The only lingering problem I have is, when I boot windows, it takes 3-4 minutes for the desktop icons to load. The task bar loads fine, but if I attempt to use the start menu, windows locks up for approximately 2 min, then gives me the error message "Windows cannot find '(null)'". Immediately after I select "ok" on the error message my desktop icons will load. The desktop has no problem loading in "safe" mode, but in normal mode the icons take forever to load even with "selective start up" selected in msconfig. If anyone needs a hijack this log I will be more than happy to supply one.Start Free Trial
[+][-]03.26.2008 at 09:04AM PDT, ID: 21213092

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[+][-]03.26.2008 at 09:11AM PDT, ID: 21213182

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[+][-]03.26.2008 at 09:20AM PDT, ID: 21213294

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[+][-]03.26.2008 at 09:21AM PDT, ID: 21213312

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[+][-]03.26.2008 at 09:31AM PDT, ID: 21213426

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[+][-]03.26.2008 at 09:34AM PDT, ID: 21213475

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[+][-]03.26.2008 at 09:39AM PDT, ID: 21213533

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About this solution

Zones: Anti-Spyware, Windows XP Operating System, Anti-Virus
Tags: Microsoft, Windows, XP
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Solution Provided By: orangutang
Participating Experts: 3
Solution Grade: A
 
 
[+][-]03.26.2008 at 09:40AM PDT, ID: 21213543

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[+][-]03.26.2008 at 09:52AM PDT, ID: 21213699

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[+][-]03.26.2008 at 10:04AM PDT, ID: 21213847

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[+][-]03.26.2008 at 10:12AM PDT, ID: 21213945

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[+][-]03.26.2008 at 10:13AM PDT, ID: 21213955

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[+][-]03.26.2008 at 10:27AM PDT, ID: 21214108

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[+][-]03.26.2008 at 10:31AM PDT, ID: 21214164

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[+][-]03.26.2008 at 10:44AM PDT, ID: 21214302

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[+][-]03.26.2008 at 10:48AM PDT, ID: 21214346

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[+][-]03.26.2008 at 10:58AM PDT, ID: 21214439

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[+][-]03.26.2008 at 11:05AM PDT, ID: 21214506

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