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5.8

my computer is still infected and what about my identity?

Asked by nickg5 in Anti-Spyware, Anti-Virus, Networking Security Vulnerabilities

Here is what happened yesterday.
http://www.experts-exchange.com/Software/Internet_Email/Email/Q_23989894.html#a23188128

I finally got back into regular mode around 6pm. I was using my normal websites like hotmail, EE, craigslist, OE, Yahoo, wordpad.

First of all, from yesterday, at some point in the recognition of trouble, and messages I was getting, and not knowing if it was really Microsoft or Windows giving me info, there was a screen that looked like My Computer. An image of each drive and a RED alert on each saying "hardware threat", etc. Then there was a box that was covering up part of this screen. It happened quick alot of these popups, I was being asked to download Antivirus 2009, I kept trying to close it and ignore, etc. I was not sure if it was a Microsoft tool or not.

Is it?

In this box I saw my city and state and my name and there may have been other info but I could not read it quick enough. It said "your identity has been stolen".

Who?
How?
What to do about it?

When I rebooted normally at 6pm and around 7pm was ready to shutdown. Nothing happened abnormally but one little popup. I had 3 browsers open and OE. The browsers were to EE, Hotmail and Craigslist. I was ready to close them and out of nowhere here comes loud music out of my speakers. Some sort of modern day music-noise. It was loud compared to the other sounds-volume that I have set. I wondered which of the 3 websites I was visiting at the time was responsble.

Maybe the "lounge" at EE was having a party?

I closed OE, and all 3 browsers, but the music continued. I clicked START, shutdown, got the screen that said Windows was shuting down and the screen that said "saving user settings" and still thru these screens the music continued, until my system was totally off.

Where is it coming from?
Is it the person-people who have stolen my identity?
What can I do?

The only items that Spybot could not fix or remove on the first run was:
adware - couponbar
malware - smitfraud
win32.trafficsolutions or win32.traffic.sol

(Yes, WaterStreet, the music being forced on me was noise, not rock n roll)
[+][-]12/20/08 02:12 PM, ID: 23219908Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zones: Anti-Spyware, Anti-Virus, Networking Security Vulnerabilities
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Solution Provided By: rpggamergirl
Participating Experts: 4
Solution Grade: A
 
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[+][-]12/23/08 12:19 PM, ID: 23236330Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]12/23/08 12:32 PM, ID: 23236456Expert Comment

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[+][-]12/23/08 02:56 PM, ID: 23237519Expert Comment

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[+][-]12/23/08 03:49 PM, ID: 23237768Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]12/24/08 07:01 AM, ID: 23240282Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]12/24/08 07:18 AM, ID: 23240358Expert Comment

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[+][-]12/24/08 07:28 AM, ID: 23240405Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]12/24/08 08:09 AM, ID: 23240621Expert Comment

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[+][-]12/24/08 01:41 PM, ID: 23242044Expert Comment

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[+][-]12/24/08 02:46 PM, ID: 23242196Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]12/25/08 01:27 AM, ID: 23242881Expert Comment

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[+][-]12/25/08 07:39 AM, ID: 23243332Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]12/25/08 08:30 AM, ID: 23243403Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]12/25/08 09:02 AM, ID: 23243443Author Comment

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[+][-]12/25/08 09:56 AM, ID: 23243514Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]12/25/08 02:10 PM, ID: 23243905Expert Comment

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[+][-]12/25/08 02:12 PM, ID: 23243911Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]12/25/08 04:37 PM, ID: 23244114Expert Comment

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[+][-]12/26/08 06:31 AM, ID: 23245124Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]12/26/08 08:12 AM, ID: 23245417Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]12/26/08 09:39 AM, ID: 23245691Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]12/26/08 09:58 AM, ID: 23245753Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]12/26/08 01:23 PM, ID: 23246435Author Comment

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[+][-]12/26/08 02:13 PM, ID: 23246578Expert Comment

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[+][-]12/26/08 02:16 PM, ID: 23246585Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]12/26/08 02:20 PM, ID: 23246601Expert Comment

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[+][-]12/26/08 02:28 PM, ID: 23246622Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]12/26/08 02:41 PM, ID: 23246673Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]12/26/08 02:44 PM, ID: 23246683Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]12/26/08 02:53 PM, ID: 23246708Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]12/27/08 07:57 AM, ID: 23248604Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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