I don't see a log attached anywhere, but:
1. Load SpywareBlaster (free) to protect Internet Explorer
2. Make sure the PC is patched with all Microsoft updates, not just SP3
3. The teens should be running with standard user rights (not Administrators). If this is not possible, a program such as SandboxIE might be needed to shield Internet Explorer from the rest of the system
4. I cringe every time I see AVG mentioned. A paid anti-virus program such as NOD32 or F-secure might be a better option. Lots of workplaces have a corporate licensing agreements with their AV provider with free home use provisions. He might want to check to see if that is the case where he works.
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by: johnb6767Posted on 2009-04-10 at 22:05:33ID: 24120913
If you are cleaning the av2009.exe files, and the infected files from system32, chances are you havent cleaned /restored a good copy of the userinit.exe inside c:\windows\system32....
he, or another working pc.....
If the file is not signed by MS (upon a right click), and not 24kb (on an sp2, and sp3 XP Image) then it isnt teh right one. Either get a good copy of it from c:\windows\system32\dllcac