Question

Remove Antivirus System Pro Trojan

Asked by: Claudelu

One of the laptops in my company have been nadly infected with a virus called Troj_FakesPyp.C. When I boot normally, I cannot execute any program, because I get an error saying, "Appliction Cannot be executed, Do you want to activate your antivirus software now?" I say No of course. I tried to run Malwarebytes, in Safe mode but didn't find anything. I tried to run Combofix in safe mode but didn't find anything either.
There are a lot of pop ups and Windows Security Alerts asking me to Scan using Antivirus System Pro and to activate the software. What do you think I can do?
Thanks!

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Asked On
2009-08-12 at 14:20:16ID24648075
Topic

Anti-Spyware

Participating Experts
6
Points
500
Comments
9

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Answers

 

by: PriceDPosted on 2009-08-12 at 14:26:10ID: 25083210

Did you try a to remove the rootkits?

 

by: PriceDPosted on 2009-08-12 at 14:27:26ID: 25083218

If you do find out that you have the "windows System suite" virus.  Try the following.  Open IE via My computer (type trendmicro.com using My computer) and this takes you to trendmicro.com and IE should stay open, go to feetools and download the Rootkit buster, removed the rootkits.  After the reboot, use Malwarebytes to remove the other infected files.  You use the My Computer, because if you try to open website directly from IE is shuts down.

 

by: PriceDPosted on 2009-08-12 at 14:28:52ID: 25083228

the above link has a solution that will work.

 

by: David-HowardPosted on 2009-08-12 at 14:28:53ID: 25083232

You need to download (again) Malwarebytes and Combofix but with different names. Ex: malwarebytes.exe rename to mbam.123.exe
Once that is done, follow the instructions here. Note: you may need to log on as a different user vice the infected profile.
http://www.bleepingcomputer.com/virus-removal/remove-antivirus-system-pro

 

by: GinomanPosted on 2009-08-12 at 14:29:08ID: 25083233

You've got to isolate the process running the malware.

In safe mode, have you tried opening msconfig from your run line, and selecting "diagnostic startup - Load basic devices and services only" and then starting normally to see if the virus was disabled?

If not, can you type taskmgr in your run line to open up your task manager, so you can check your process for it?

Once you find it, you can download hijackthis or use your safe mode with command prompt to delete the virus manually.

 

by: rpggamergirlPosted on 2009-08-12 at 14:57:38ID: 25083498

I assume you were able to run Combofix?

Please attach the log here because Combofix doesn't automatically remove bad files so most times we need to remove them using its script function.

The log should be located in --> C:\Combofix.txt

 

by: rodi_bPosted on 2009-08-13 at 06:12:45ID: 25087778

You have to terminate Antivirus System Pro processes and then run anti-spyware application. First of all, end sysguard.exe and look for other suspicious processes. The full list of Antivirus System Pro files and processes:

http://www.2-spyware.com/remove-antivirus-system-pro.html

Then download Spyware Doctor and scan your PC. Download link:

http://www.2-spyware.com/review-spyware-doctor.html

 

by: mjh33Posted on 2009-11-27 at 10:10:06ID: 25922233

I've cleared it out by:

starting up in safe mode

installing malwarebytes off a usb key

ran malwarebytes which found the trojans

then had to run hijack this - also in safe mode... stopped all the processes

problem solved....

20120131-EE-VQP-002

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