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01.31.2007 at 04:53PM PST, ID: 22144666
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Attachment Details

Can't connect to video-chat using iChat AV

Asked by Vanessa_Pritchard in Chat / IM Software, Apple Software, Apple Hardware

Tags: , , ,

Hello, I'm running iChat AV and seem to be having problems connecting. When I try connecting with a girlfriend, it fails, and same with  my roommates, who are on the same internet connection/router. When I tried with another girlfriend, however, it worked.

When I tried connecting with my roommate and couldn't, I ran connection doctor, and here's what it said:
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007-01-31 16:40:53 -0800: No data has been received for the last 10 seconds.
Audio channel info: local machine using 192.168.0.102:16386, expecting remote machine to send to 76.168.125.129:16390
Video channel info: local machine using 192.168.0.102:16384, expecting remote machine to send to 76.168.125.129:16388


*****

Chat ended with error -20


*****

Chat ended with error -20


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Is it a firewall issue? Is it something on my end that I need to fix, or theirs? Please help!Start Free Trial
[+][-]02.01.2007 at 03:24AM PST, ID: 18443312

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[+][-]02.01.2007 at 11:07PM PST, ID: 18450603

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[+][-]02.02.2007 at 01:42PM PST, ID: 18456411

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[+][-]02.08.2007 at 03:20PM PST, ID: 18498142

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About this solution

Zones: Chat / IM Software, Apple Software, Apple Hardware
Tags: ichat, video, chat, connect
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Solution Provided By: Vanessa_Pritchard
Participating Experts: 2
Solution Grade: A
 
 
 
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