Question

MSN MESSENGER 8.1 WEBCAM VIEWING PROBLEMS

Asked by: kyleBradshaw

HI everyone.

Recently one of my clients developed a problem with their msn messenger live in that once ago he was able to conduct a live video conference with contacts overseas without any problems but after having windows automatically updating itself a problem has arise.  When he tries to have video chats with ppl it becomes a one way mirror where the ppl can see him but he can't see them the slot just sticks at loading and nothing comes up. I have already gone through all of the messenger option looking for an option that may have been activated by mistake but everything seems to check out.

 He is currently using windows vista business edition on a lenovo (4got the model) laptop  which has an internal camera and has a more than sufficient internet connection speed available.

if anybody has any solutions or suggestion i would greatly appreciate it

thanks in advance to u guys

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Asked On
2007-08-14 at 13:05:53ID22762629
Tags

msn

,

webcam

,

messenger

,

problems

Topic

Chat / IM Software

Participating Experts
2
Points
500
Comments
3

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Answers

 

by: dworltonPosted on 2007-08-17 at 07:58:01ID: 19717365

Can you upgrade MSN Messenger to the current version now called  Windows Live Messenger version 8.5? Get it here: http://g.msn.com/8reen_us/EN/INSTALL_MSN_MESSENGER_DL.EXE

This is the newest version and will eliminate us trying to solve any old version specific issues. Once you have done the upgrade, test it out again. If it still isn't working, please let us know.

 

by: kyleBradshawPosted on 2007-08-18 at 22:10:14ID: 19724870

dworlton
I tried your suggestion and it seemed to have resolved the issue. Although i was thinking of doing it before just wasn't sure so i was looking for alternet suggestions But hay for backing me up on my thoughts you get the points LOL

 

by: TeadPosted on 2007-10-05 at 05:58:52ID: 20021423

20120131-EE-VQP-002

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