Question

Looking for a group chat solution

Asked by: joseywales

We are looking for a group chat/im solution for our tech support group to use. They want something that will allow them to  send messages to a group of users and have each user get an alert that there is a message for them. They also want it to log to a searchable database such as sql. Is there an out of the box solution that fits this or does anyone have any suggestions. This will be for a single site and not internet enabled.

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Asked On
2009-06-24 at 12:48:06ID24519539
Tags

Group Chat/IM

Topic

Chat / IM Software

Participating Experts
5
Points
125
Comments
10

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Answers

 

by: andgreenPosted on 2009-06-25 at 04:03:51ID: 24710073

Do you want chat solution for local area network? Could you say where it will be used exactly.

 

by: joseywalesPosted on 2009-06-25 at 11:24:50ID: 24714471

Yes as stated it would be a single site and internal use only.

 

by: andgreenPosted on 2009-06-25 at 11:34:48ID: 24714575

In this case , ask google for "lan messenger"
http://messenger.softros.com  for example
We've tested it already,so I can tell something about it.
You can send alerts and messages between users. It has administrative settings to limit some  its functions for your users.
But chat history is located in .txt file as I know
http://messenger.softros.com/help/messaging_history_viewer.html
Anyway, most of these tools has 30 days free trial.
You can test them and choose best solution for your  tech support team.

 

by: joseywalesPosted on 2009-06-25 at 12:21:28ID: 24714961

They are pretty adamant it neds to log to a sql database of some type so they can search the database later.

 

by: andgreenPosted on 2009-06-25 at 20:08:28ID: 24717745

I haven't seen such option in instant messengers yet. I think you need an additional tool for convertion messages history to a database.

 

by: cdesignerPosted on 2009-07-04 at 07:47:06ID: 24777038

you may try LanTalk
http://www.cezeo.com/products/lantalk-net/
internal search is available

 

by: QuinnDesterPosted on 2009-07-04 at 08:12:44ID: 24777092

this may be a bit of an over kill but does what you want.
http://www.velocityintegrations.com/

 

by: eakinsbPosted on 2009-08-07 at 11:14:03ID: 25045481

We use Openfire http://www.igniterealtime.org/projects/openfire/index.jsp

It works great and has a SQL back end

And it's FREE

 

by: riteheerPosted on 2012-01-25 at 06:24:01ID: 37517312

This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

20120131-EE-VQP-002

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