Question

My email account is being used to send spam. What can I do?

Asked by: Aljeebo

Hi

My email address is being used to send spam, mail is being sent from my account and is getting blocked by servers and bounced back to me - or at least that's what I assume is happening as I get undeliverable notifications in my inbox about email 'I have sent'.

What can I do to combat this? Aside from scrapping my email adress? And can anyone explain what's actually happening, and how to interpret header information properly (as I guess it's false?)

What about if I get a new email address and have mail forwarded from my old email to the new account? Or would that just mess up the new one as well?

Thanks in advance

Al

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Asked On
2007-06-12 at 23:00:23ID22630342
Tags

spam

,

my

,

used

,

email

,

being

Topic

Anti-Spam Email Software

Participating Experts
2
Points
250
Comments
4

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Answers

 

by: grbladesPosted on 2007-06-13 at 01:12:14ID: 19272743

A spammer is using your email address as the from: address when sending our their spam.

What sort of email account do you have?
Do you own your own domain?
Do you have a 'catch all' address configured?

Generally there is not much you can do and practically nothing you can do if you dont have your own domain. If you do have your own domain then you can implement things like SPF to discourage spammers from using your addresses but that wont stop them completely.

 

by: -Mystique-Posted on 2007-06-13 at 23:13:26ID: 19281166

I've also seen those "kickback" emails be used as a way to try to trick someone into accepting a virus.  Often those "failure" mail emails that appear to be kickbacks, include an attachment.  The body of the email tries to convince you that this email is being sent "back" to you and usually includes a few lines of text meant to encourage you to download and open the attachment.  Spammer programs allow any email address, fake or real, to appear to be the sender,  and "mailer daemon" from various apparently legit email providers, well known antivirus or security program companies (such as "Symantec Security") or other attention getting addresses and/or subject headings such as "Your Account", or "Important Account'Password Information" etc.

Do a thorough scan with your antivirus and antspyware/antiadware programs to be sure your system is clean, and don't download or open any kind of email attachment without doing a virus scan on it first.   Email providers such as Yahoo email, use antivirus programs that generally detect these viruses being sent by this method and won't allow them to be downloaded.

 

by: AljeeboPosted on 2007-06-14 at 03:25:18ID: 19282137

Hi
Thanks for your responses. grblades: It is my own domain and there is a catch all. What's SPF?
Mystique: I use NOD32 which checks all incoming and outgoing mail and I never open an attachment unless I am sure it's legit. If I change my email address from example1@mydomain.com to example2@mydomain.com and make sure nothing is ever subscribed to with the new address, can the spammers easily get hold of the new email address?
Cheers, Al.

 

by: grbladesPosted on 2007-06-14 at 03:47:59ID: 19282194

A lot of spammers will pick a domain and then send out lots of spam from random addresses at that domain.

Therefore having a catch all address causes problems as you get all the bounce replies.

SPF is a record you can publish in the DNS which lists the mail servers which are permitted to send email from your domain name. If you have one of these then the spammer will find that much more of the email they send are rejected and therefore will be less inclined to pick your domain or others using SPF.

20120131-EE-VQP-002

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