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05.15.2008 at 08:45AM PDT, ID: 23405622
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Blacklisted Help and How to decode email headers of possible outbound SPAM sent from our server to a SORBS spamtrap

Asked by youngslim in Anti-Spam Email Software, Email Software, Exchange Email Server

Tags: Microsoft, Exchange, Exchange 2003, Installed behind Watchguard Firebox and Barracuda (Inbound protection only), SPAM Blacklist Email Header

Short Q - I'm asking for help deciphering the email header below in the text so I can track down the offending spammer (user or computer). but any and all general input on what to do when placed on blacklists is welcome.

Now the whole story:

This started when two days ago when a large number of external domains - say 30 or 40 - started refusing our emails. Our users started getting delay notifications, then finally Message undeliverables after two days of trying. I can see the emails with trouble in our exchange queue.

Using mxtoolbox, I discovered yesterday that our mail server ip address was listed on a few blacklists - CASA-CBL, CASA-CBL+, Lashback. Using another tool, I found that we were listed on SORBS anti-spam db. Now when i run my ip again through mxtoolbox, if find that all the sorbs databases list my ip.

I verified that our mx record is pointing to the correct ip and that a reverse lookup is pointing to the correct name. (I also used the mxtoolbox diagnostics to confirm.)

Yesterday I delisted myself through Lashback's website. I'm momentarily ignoring the Chinese CASA-CBL lists. I made email contact with SORBS who sent me the following header of an offending spam that was sent to there spamtrap.

I deleted my mail server name and ip address, because I'm mildly paranoid right now! The email server name and ip address were correct.

Return-path: <okkos1960@nexus.on.ca>
Received: from mail.xxx.org (mail.xxx.org [198.xxx.xxx.xxx])
       by x (Postfix) with ESMTP id 5CA8211436
       for <x>; Sat, 10 May 2008 04:47:36 +1000 (EST)
Date: Fri, 09 May 2008 13:47:35 -0500
From: Harmie Stokell <okkos1960@nexus.on.ca>
Subject: omagnese
To: x
Message-id: <000901c8b205$25cef580$0a5bd8c6@TOSHIBA6100>
MIME-version: 1.0
X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2900.3198
X-Mailer: Microsoft Outlook Express 6.00.2900.3138
Content-type: multipart/alternative;
 boundary="--------=_NextPart_000_0005_01C8B1DB.3CF8ED80"
X-Priority: 3
X-MSMail-priority: Normal

Please help me decipher the header and gleen what information might lead me to the source.

It would seem that it is a Toshiba6100 laptop that caused the problem. A likely suspect is a retired computer that someone brought my tech to fix because it had a virus on it. I believe the tech hooked it up to our network (not sure if it was logged on to the domain) to download spybot to it. After some attempts, the tech used the system restore disks to wipe the computer and start over. I can certainly see some best practices to follow here, but looking forward, how can I identify if this was the culprit or if there is another out there.

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[+][-]05.15.2008 at 09:00AM PDT, ID: 21575071

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[+][-]05.15.2008 at 09:02AM PDT, ID: 21575090

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[+][-]05.15.2008 at 09:11AM PDT, ID: 21575206

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[+][-]05.15.2008 at 09:24AM PDT, ID: 21575392

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[+][-]05.15.2008 at 10:14AM PDT, ID: 21575988

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[+][-]05.15.2008 at 10:23AM PDT, ID: 21576088

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About this solution

Zones: Anti-Spam Email Software, Email Software, Exchange Email Server
Tags: Microsoft, Exchange, Exchange 2003, Installed behind Watchguard Firebox and Barracuda (Inbound protection only), SPAM Blacklist Email Header
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Solution Provided By: cshepfam
Participating Experts: 1
Solution Grade: A
 
 
[+][-]05.15.2008 at 10:29AM PDT, ID: 21576154

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[+][-]05.15.2008 at 10:41AM PDT, ID: 21576284

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[+][-]05.15.2008 at 11:27AM PDT, ID: 21576685

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[+][-]05.15.2008 at 11:55AM PDT, ID: 21576895

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[+][-]05.16.2008 at 07:30AM PDT, ID: 21583039

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