Link to home
Start Free TrialLog in
Avatar of matt1237
matt1237Flag for United States of America

asked on

In regards to email...is reverse DNS performed on, the server hostname/IP or the domain of the "from" field

Question 1a: In regards to my server-sent web-form email...is reverse DNS performed on, the sending server's hostname/IP or the domain of the "from" field?  If I'm asking this wrong please correct me.

Question 1b: IF the reverse DNS is performed on the sending server's hostname/IP, can I then use the email of the person who filled out the online form in the "from" and "reply-to" fields without it getting filtered as spam?

A few more details about these questions:
--------
I am using a Fedora dedicated server through GoDaddy.  I have been having trouble getting server-sent web-form emails to be delivered without getting it spam filtered.  I have finally changed my server's hostname to be my-BUSINESS-domain.com and now emails are doing better since it was blahblah.secureserver.net, the default name on purchase of the server.  You can see how I figured this much out here:
https://www.experts-exchange.com/questions/23816723/Linux-server-generated-email-from-web-forms-discarded-as-spam-sendmail-php.html?cid=239&anchorAnswerId=22733029#a22733029

ASKER CERTIFIED SOLUTION
Avatar of jar3817
jar3817

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of harrytwotoes
harrytwotoes

Reverse DNS resides from the netblock owner, i.e. the ISP has to put in this record for the sending mail server.  The IP address of the sending mail server must resolve back to the name the mail server claims to have.

Sadly for your issue, this is something that each sending mailserver must do in order to function in the world of email.  If this is one particular customer/contact . . . it's an easy fix to let them know.  

If it is a bunch, see if there is a way to reduce your spam filter level or whitelist the domain (@domainname.xxx) where it is originating.