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8.0

Email  sent to hotmail.com get's put in Junk Email folder

Asked by sux2b in Anti-Spam White Lists, Email Servers, Domain Name Service (DNS)

Tags: hotmail, junk, email, sent, folder

I have a server at a hosted site where I send emails to users who register on our website. Any replies get sent to a different server. This works but any emails that go to hotmail accounts get marked as junk.

Mail gets sent from smtpout.abc.com (IP 1.2.3.4)
I have my PTR set to resolve 1.2.3.4 to smtpout.abc.com
My SPF is set "v=spf1 a mx ip:1.2.3.4 ~all"
My MX is set for mail.xyz.com (IP 5.6.7.8)

I can successfully sent and recive mail for the abc.com domain but Hotmail doesn't like it. I don't think it's an issue that my MX points to a different domian is it? Any ideas?

Here's a copy of the header that hotmail sent to Junk:
X-Message-Delivery: Vj0zLjQuMDt1cz0wO2k9MDtsPTA7YT0w
X-Message-Status: n:0
X-SID-PRA: User <user@abc.com>
X-Message-Info: 6sSXyD95QpU1XtC/Dk9nldzP9b2ZzWQOdaOEwDZMVzMQhf2HpmLhOzJ3RSC2WCUkolWmCff+lFs=
Received: from smtpout.abc.com ([1.2.3.4]) by bay0-mc12-f17.bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.2668);
         Fri, 10 Aug 2007 10:48:10 -0700
Received: from 89834-WEB2 ([internal IP]) by smtpout.abc.com with Microsoft SMTPSVC(6.0.3790.1830);
         Fri, 10 Aug 2007 12:48:09 -0500
mime-version: 1.0
from: User <user@abc.com>
to: user@hotmail.com
date: 10 Aug 2007 12:48:09 -0500
subject: This is a real email
content-type: text/html; charset=us-ascii
content-transfer-encoding: quoted-printable
Return-Path: user@abc.com
Message-ID: <89834-WEB21hKDRSIEAO0000000a@smtpout.abc.com>
X-OriginalArrivalTime: 10 Aug 2007 17:48:09.0861 (UTC) FILETIME=[9D837350:01C7DB76]
 
<p>Come on now, let me through.&nbsp; This is important.<br />=0D=0A<br=
 />=0D=0A--joe.</p>
 
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About this solution

Zones: Anti-Spam White Lists, Email Servers, Domain Name Service (DNS)
Tags: hotmail, junk, email, sent, folder
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Solution Provided By: grblades
Participating Experts: 2
Solution Grade: A
 
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