Question

Lost links to EUDORA attachments

Asked by: eagletro4

APOLOGIES FOR LONG POST...

My set-up : Eudora 6.1.1 paid mode, switching between iMac on 9.2.2 and PB G4 on 10.4.11, and moving the complete Eudora folder accordingly from one to the other. I copy the Eudora folder in the Classic System Folder but I use 6.1.1 directly on 10.4.11, not on Classic of the G4, since it works on both MacOS 9 and 10.

My attachment folder is always the desktop folder, but I file all attachments subsequently in their specific folders, and I restore the links occasionally when they are broken.

Problem : in one of my Mail folders (in fact a sub-sub-sub-subfolder) all mails which have attachments, either genuine documents on the HD or graphics and the like in the Parts Folder, have lost their links to them, with the icons broken. All other same level subfolders in the same folder are OK, but for the occasional lost link due to the change of volume iMac/G4, which I know how to fix and have to fix from time to time.

Findings :

1. opening the blah-blah-blah of any problem message, I looked into the statement of the type : ...<img src="x-eudora-file: P6C01B87D"... and searched for the corresponding document on the HD using Sherlock on 9.2.2 or Spotlight on 10.4.11, I always find these as aliases in folders of the Spool Folder.

2. when I check the aliases using Command-I and Command-R, they always apparently point to the correct files but, for some reason, the link is cut somewhere else in an invisible manner. If I try to re-select the proper file using "New Original" in Command-I, it makes no difference in the display of the path to the original, nor in the problem.

3. I have reproduced a similar behaviour with a working folder "Folder Name" by simply removing the "Folder Name.toc" file from the mail folder and letting Eudora recreate it at launch. My experience is that it does it without asking when it does not find the .toc file.

In that situation, the .toc appears reconstructed and all files restored correctly except some attributes, I noticed for instance that the message labels are lost, and the attachments links are all broken.

I could send some files if needed.

Is there a fix ?

Thank you for any kind of feedback and best regards.
Eagletro4

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Asked On
2009-11-01 at 02:35:51ID24861633
Tags

eudora

,

attachments

,

.toc files

Topics

Eudora Email Client

,

Macintosh Classic Operating Systems

,

Mac OS 10.4 (Tiger)

Participating Experts
1
Points
500
Comments
13

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Answers

 

by: maximus5328Posted on 2009-11-01 at 11:14:06ID: 25714957

Sounds like there is something special about that subfolder
no special characters in the name?
how about creating a new folder and moving or copying all messages from the problematic one, then trying to recreate links as you were doing it before?

 

by: eagletro4Posted on 2009-11-02 at 01:40:19ID: 25718068

There is nothing special in the name and I just cannot restore the links one by one considering the number of messages (119) and attachments in that folder. Restoring does not work anyway in the folder itself, and I have tried your suggestion to move all messages in another folder, still the same. Although I specifiy the proper original and it appears to be recorded as such, the link is still broken.

I have the feeling the problem may lie in the associated .toc file and the corrupted paths (volume) to the attachments that it possibly contains, solution being to reconstruct properly the .toc file in that respect, if it is possible.

Thanks for the suggestion.

 

by: maximus5328Posted on 2009-11-02 at 09:53:49ID: 25721704

That was my point. By creating a new folder and copying some messages into it, you would force Eudora to create a fresh .toc. And then link restoration should work. But you are saying it still does not.
Could the problem be in file system corruption? Run disk check just in case.
"chkdsk c: /F /V"

 

by: eagletro4Posted on 2009-11-09 at 14:03:32ID: 25780605

Diagnostic run did not report anything special.

As indicated in the original post, the problem is reproduced in a good folder by simply removing the .toc file hence forcing Eudora to reconstruct it.

In that situation, all messages in the reconstructed folder loose some of their attributes, the labels for instance, and all links to attachments are broken.

This may indicate that the problem actually lies in the .toc file itself, and that its automatic reconstruction does not work as far as attachments links are concerned. In fact, the problem could possibly come from such an automatic reconstruction made at some stage on that folder, although I do not remember if this ever happened on that particular folder.

The solution may be to manually read/correct/edit the .toc file content assuming a proper reader/editor exists for this format.

Can anyone help on this particular point ?

 

by: maximus5328Posted on 2009-11-09 at 15:57:43ID: 25781317

In my understanding .toc files (Table of Content) - are automatically generated files that Eudora created to speed up the process of opening a mailbox for viewing. They are created from from information that exists in .mbx files - therefore it does not contain any new information that does not exist in .mbx - and they can be safely deleted.
Plus, Eudora checks the timestamps for .mbx and corresponding .toc and if they don't match (ex. you've edited .toc manually) Eudora discards offending .toc and recreated it from scratch.
Your problem is more likely in a corrupted mailbox then in .toc.

 

by: maximus5328Posted on 2009-11-09 at 16:07:33ID: 25781374

I also heard that some versions of Eudora on Mac stored TOC information in resource forks and to remove those you need to open .mbx file in a simple text editor then save it as .txt file. This removes the resource fork, after that you simply rename .txt into .mbx.
Of course, do this only after backing up.

 

by: eagletro4Posted on 2009-11-12 at 06:23:17ID: 25804683

Two comments/questions :

- my Mac Eudora mail files do not show any extension like the .mbx you mention, but only the plain name I have given to the mailbox. Is that .mbx extension specific to Windows and invisible with Mac ?

- if .toc files do not contain information not present in .mbx files, I do not quite understand why a folder initially OK as far as message attributes and attachments links are concerned, ends-up being "damaged" in that respect by simply removing the .toc file and letting Eudora re-create it ?

While waiting for your answers, I am going to try and clean-up the mailbox file as you suggest.

Thanks for your help !

 

by: maximus5328Posted on 2009-11-12 at 12:02:34ID: 25808273

Sometimes the file extensions on OS X are hidden. To show them all do this:
Finder menu > Preferences > Advanced > "Show all filename extensions"

I don't really have the answer to your second question. Like I said it was just my understanding (and experience) how Eudora's .toc files worked. If you can, why don't you post .mbx and corresponding .toc files. But pick a mailbox as small as possible, containing 1 message with an attachment.

 

by: eagletro4Posted on 2009-11-12 at 15:20:44ID: 25809974

My Finder preference was already set to show all extensions, the .mbx extension still does not show-up.

As per your suggestion, I post one mailbox file named Trial whic contains only 3 messages, each with one attachment link, and the corresponding Trial.toc file.

Good luck !

PS: the system does not allow me to attach a .toc file, the extension type is rejected. For that reason, I have attached the Trial.toc file under the name Trial.txt

  • Trial
    • 15 KB

    the mailbox file

  • Trial.txt
    • 938 bytes

    it is actually the Trial.toc file

 

by: maximus5328Posted on 2009-11-16 at 10:48:11ID: 25832706

It seems that the actual path to an attachment is not stored in either of those files. Only a reference to - what I think is - a serial number, like this:
src="x-eudora-file:P7A5353CC
I believe there is a separate file in Eudora's folder that contains a map from those numbers to an actual path.

 

by: eagletro4Posted on 2009-11-21 at 02:55:12ID: 25877379

Your comment matches quite well what I think. Whether the map is in the .toc file or in an other, the solution would be to find a Eudora guru and/or a program able to read and possibly modify such file.

I assume you were able to read somehow the .toc file to conclude the map is not in it, and the other file seems invisible as I have checked all other files in the Eudora folder, none appears relevant.

Any way to start by making all possible files visible ?

 

by: maximus5328Posted on 2009-11-21 at 08:45:52ID: 25878498

Reread your original post. You said that you could find those "x-eudora-files" as links in Spool folder. Well, may be Eudora can not find the Spool folder itself. Or may be there is another one. Can you search your HD for all folders named like that? Or, as a test, try renaming "Spool" to "Spool.old" and see if Eudora recreates it when you send a message with attachment - since Spool folder is being used to store attachments that you send (vs attachment location that you specify under Special > Settings > Attachments for attachments that you receive).

I am not sure what you mean by "make all possible files visible". Do you mean hidden system files? You can quickly look at those using Terminal command
ls -la <path to the folder>
But I doubt that Eudora hides any relevant files.

20120131-EE-VQP-002

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