Netscape 7.2 lost the email archive. Both inbox and outbox are gone or not available. I want to restore the mailbox from a previous copy but I can't find where the mail is stored.
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war1
Since this isn't as simple as I hoped, I'll give you the verbose story which may hopefully yield a clue.
My wife was browsing the internet with Firefox, when Firefox froze. She closed the program and proceeded with I.E. She later tried to open Firefox again and couldn't because "Firefox is already running" She rebooted and when Netscape Mail 7.2 (called from the start menu) opened, there was no mail in either inbox or outbox. We uninstalled Netscape 7.2 and reinstalled Netscape 7.2 with no change. I assumed that the mail was lost so using her previous hard drive (functioning but with a corrupted XP OS) in a USB box attempted to replace her email. I couldn't find it and that is when you came in. With the hidden folder information I located her old email in her old drive and also in her current drive. So no the files were not copied to a CD and the Netscape version is the same. I did check the "read only" suggestion and Yes Read Only is checked for the folders and not the files. I unchecked th Read Only and when I verify, it is again rechecked. I have unchecked the Read Only several times and it will not stick. End of current story. Thanks for you help so far.
vboomer
You may need to take ownsership of folders and files to access the them in the old hard drive
http://support.microsoft.c
I'm not very concerned with the old hard drive as her current mail is still on her current drive, just not accessible. I did uncheck simple file sharing, and verified that she is ownership with full administrative rights. It goes thru the motions of unchecking "read only" but reverts back. Interestingly, her computer does not have a logon screen. It boots bypassing the screen. She is the only account (no password) with adminstrative rights. My three XPs all have logon screens even tho I'm the only user.
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by: war1Posted on 2008-03-17 at 16:43:48ID: 21147399
Hello vboomer,
What operating system are you using? Netscape emails are stored in one of these locations:
C:\Documents and Settings\User Name\Application Data\Mozilla\Profiles\
C:\Windows\Profiles\User Name\Application Data\Mozilla\Profiles\
C:\Windows\Application Data\Mozilla\Profiles\
It is a hidden folder, so you have to unhide hidden folders to see it. In Windows XP, open Windows Explorer or any folder. Click on Tools > Folders Options > View. Check "Show hidden files and folders". If you want to see system files as well, unclick Hide protected operating system files. Click OK.
Hope this helps!
war1