Can not open email from outlook2003 because of this message: Can't open this item. Your Digital ID name can not be found by the underlying security system."
My user is trying to open client's email, but she got this message "Can't open this item. Your Digital ID name can not be found by the underlying security system. " Please help ASAP because this email is really important to us. Thanks
ASKER
Rememeber we do not use Microsoft Exchange and our user has received email for this sender without this problem before. This just happen today. Both links I have saw but doese not help at all.
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ASKER
Thank you for all solutions. The sender sent email with Digital Signature but receiver did not have Digital ID that why receiver could not open. After getting Digital ID from sender then receiver could open email.
Again, thank all of you for solutions.
Again, thank all of you for solutions.
Well.. I think that what the asker posts as the solution is exactly what I mentioned in my second post, so I guess that my second post is the solution to the problem. He only re-states what I posted...
Force accepted.
Vee_Mod
Experts Exchange Moderator
Vee_Mod
Experts Exchange Moderator
http://www.chilkatsoft.com/faq/faq_topic_46.html
or this one much better
http://support.microsoft.com/kb/831601