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04.14.2008 at 09:02PM PDT, ID: 23322635
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Can't change font color in Outlook Express OR Mozilla Thunderbird.

Asked by Lucentrip in OE-WindowsLive, Thunderbird Email Client

Tags: Microsoft, Outlook Express, 6, also in latest version of Thunderbird

I have a client who has an ongoing issue with Outlook Express 6. She was unable to change default font size or color. I disabled a stationary she had enabled, and double-checked settings in IE 7.0 (ie, no overriding fonts, etc)  that managed to get OE to a point where she can now change the font size, but is STILL unable to change color.

Last time I was out there, I installed Thunderbird to see if I could get it working properly, and to my surprise, am unable to change font color in Thunderbird either.

I don't do a lot of work with OE, it irritates me, but it seems like some kind of HTML issue that is shared between the email clients. Either that, or some random-dangle setting that Thunderbird imported with Outlook's settings that now breaks font color in both programs.

I sent an email to my gmail from within Thunderbird, and the portions I attempted to color turned up blue, regardless of what color I tried to make them. Interestingly, she somehow set her default web font color to blue in IE 7 before the last time I went out there.

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[+][-]04.14.2008 at 11:20PM PDT, ID: 21356317

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[+][-]04.15.2008 at 05:31AM PDT, ID: 21357975

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[+][-]04.15.2008 at 07:23AM PDT, ID: 21358965

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[+][-]04.22.2008 at 12:15PM PDT, ID: 21414454

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About this solution

Zones: OE-WindowsLive, Thunderbird Email Client
Tags: Microsoft, Outlook Express, 6, also in latest version of Thunderbird
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Solution Provided By: Lucentrip
Participating Experts: 2
Solution Grade: A
 
 
 
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