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stuartharrison

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Exchange 2000 OWA Internal Server Error

Hello

I am getting an Internal Server Error in OWA and various IE script errors, I am unable to
see the mail folders in the mailbox. The loading text is displayed but the emails never load!

I have two Windows 2000 Servers SP4, One is the Exchange Server 2000 SP3, Sept Post SP3 Patch installed. This problem just appeared for me last week, no apparent reason why?

I have installed the MS Hot fix http://support.microsoft.com/default.aspx?scid=kb;en-us;330220&Product=exch2k 

Which did not resolve the issue. I have tried reinstalling the W2K SP4 service pack and the Exchange service packs. I have uninstalled the IIS Lockdown tool and Urlscan but the problem remained. I then reinstalled the Lockdown tool and Urlscan, as I installed these on the original set-up and didn't have any problems with them until now?
So what am I left with? Uninstall / Reinstall IIS? Or reinstall Exchange server?

There is the issue in http://support.microsoft.com/?id=kb;en-us;323672 about Exchange Routing Engine Service Does Not Start Automatically or Manually After You Remove IIS and Then Reinstall It. Which concerns me, the next step in that article is to reinstall exchange.

I am new to Exchange 2000 as I have been using Lotus Notes for the last 3 years! I am not feeling confident about reinstalling Exchange! I would like to know the outcome of the original authors posting "spawar" ??? on this link http://beta.experts-exchange.com/questions/20796502/Cannot-view-folders-using-IE6-in-OWA.html

I am getting several errors when login into OWA using IE 6.0 SP1 (it works in a Netscape browser).

"An Internal Server Error occurred" pops up twice, then loading is displayed and the emails never load.

I am also seeing various script errors in IE:-

Error1:-

Line: 14
Char: 1
Error: Automation server can't create object
Code: 0
URL: http://domainname/exchange/administrator/inbox/?Cmd=contents

Error2:-

Line: 1191
Char: 4
Error: Automation server can't create object
Code: 0
URL: http://domainname/exchweb/controls/ctrl_tree20.htc

Error3:-

Line: 1704
Char: 3
Error: Automation server can't create object
Code: 0
URL: http://domainname/exchweb/controls/ctrl_view20.htc

I have even replaced the files mentioned in the script errors in a vain attempt to fix this issue.
I am also using Veritas Backup Exec V9.0, if you need to know about my backup system?

Please help I am desperate!

Many Thanks.

Stuart.

Avatar of stuartharrison
stuartharrison

ASKER

Still having the same problem with OWA, any takers on this issue???

Thanks
I have now followed the instructions in KB 320202 How to remove and reinstall IIS and Exchange.

However the Interal Server Error remains in OWA. I expected that reinstalling Exchange would have resolved this issue, however it has not.

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stuartharrison

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