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03.03.2004 at 02:26PM PST, ID: 20906182
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7.8

550 5.1.1 User Unknown error (but the user is known)

Asked by tnorman in Email Clients

Tags: , ,

I have a client ("John") who is having troubles receiving email from one particular person ("Fred").  When Fred emails John, or anyone at John's company, he gets this email message back:

Your message did not reach some or all of the intended recipients.

      Subject: (subject)
      Sent: 2/19/2004 3:15 PM

The following recipient(s) could not be reached:

      'John' on 2/19/2004 3:15 PM
            550 5.1.1 <john@domain.com>... User unknown

Everyone else in the world can mail John.  I have checked and double checked the spelling, etc.

We are currently using 'IMail', but have been assured by their tech support that the problem is not at our end.

Any input, etc. would be appreciated.

Thanks,

TN
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[+][-]03.05.2004 at 12:08AM PST, ID: 10520750

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About this solution

Zone: Email Clients
Tags: 550, user, unknown
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Solution Provided By: rid
Participating Experts: 5
Solution Grade: B
 
 
[+][-]03.05.2004 at 08:33AM PST, ID: 10524164

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[+][-]03.05.2004 at 08:41AM PST, ID: 10524265

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[+][-]04.26.2004 at 09:01PM PDT, ID: 10924977

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[+][-]05.24.2004 at 09:24PM PDT, ID: 11148723

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[+][-]09.20.2004 at 08:29AM PDT, ID: 12103015

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[+][-]10.14.2004 at 01:07PM PDT, ID: 12311919

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[+][-]10.14.2004 at 03:00PM PDT, ID: 12313134

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