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05.10.2007 at 12:05PM PDT, ID: 22564973
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Outlook 2003 Operation Failed

Tags: operation, failed, outlook, 2003
I have a user using Office 2003 on Windows XP pro SP2 will all of the latest updates on both. When the user receives an email that has another email attached to it. The user can open the email attachment once but when they go back to it they get the message Operation Failed. So they have to close out of Outlook and reopen it again so they can access the attachment. I have tried to repair and reinstall Office both did not work.
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Question Stats
Zone: Software
Question Asked By: compdigit44
Solution Provided By: Frankco
Participating Experts: 6
Solution Grade: B
Views: 258
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05.10.2007 at 12:09PM PDT, ID: 19067704

Rank: Genius

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05.10.2007 at 01:05PM PDT, ID: 19068079

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05.10.2007 at 01:17PM PDT, ID: 19068154

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05.11.2007 at 06:21PM PDT, ID: 19076687

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05.14.2007 at 09:09AM PDT, ID: 19086193

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05.20.2007 at 03:51PM PDT, ID: 19124323

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06.11.2007 at 05:26AM PDT, ID: 19257491

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06.11.2007 at 07:49AM PDT, ID: 19258530

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02.05.2008 at 06:14AM PST, ID: 20822949

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02.06.2008 at 05:31PM PST, ID: 20837361

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02.06.2008 at 05:33PM PST, ID: 20837370

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05.10.2007 at 12:09PM PDT, ID: 19067704

Rank: Genius

Greetings compdigit44 !

The attachment cache may be fulled. Delete the files in the cache folder
http://www.howto-outlook.com/faq/securetemp.htm


Best wishes, war1
 
05.10.2007 at 01:05PM PDT, ID: 19068079
Checked it didn't work.....
 
05.10.2007 at 01:17PM PDT, ID: 19068154
try creating a new profile: go to control panel - Mail - Profiles-
create a new one and make it the default profile

now configure your email account and import the PST file with the emails from the previous account.

hope this helps...
 
05.11.2007 at 06:21PM PDT, ID: 19076687
Here is what I have tried for far that hasn't worked to fix this problem:

-Uninstalled and reinstalled Office 2003
-Cleaned registry of all references of Office then tried another install
-tried to create a new profile
-tried updates
-tried running Outlook with the /resetfolders switch
-tried to run Outlook with the Free busy switch

Please help........................
 
05.14.2007 at 09:09AM PDT, ID: 19086193

Rank: Genius

compdigit44,

To verify, you have checked this folder
C:\Documents and Settings\<userid>\Local Settings\Temporary Internet Files\OLKxx

and insured that all OKLxx folders are removed.

If no joy, your profile is likely corrupt.  I agree with elgrullo420 to create a new Outlook profile.
 
05.20.2007 at 03:51PM PDT, ID: 19124323

Rank: Sage

Hi compdigit44,

You said you tried to create a new profile. Did you try war1's suggestion of Deletimg the files from the OLK folder?

This folder is hidden. You can not find it with Windows explorer unless you type in the exact path.

To find the exact path, open an attachment in Outlook and from the application that opened the file, choose Save as.
Note the name of the OLK folder. It will have a random number after the OLK.
Navigate to the temporary internet files folder and type in the name of the OLK folder at the end of the path in the explorer window.
C:\Documents and Settings\<userid>\Local Settings\Temporary Internet Files\OLK some number.
Delete all the files in the folder.

If that doesn't check out can you try Outlook in safe mode? An unistall and reinstall would not correct a "bad" addin.
Click the Start button, select Run and type this in the Open box field. Please add the quotes.
"C:\Program Files\Microsoft Office\OFFICE11\Outlook.exe" /safe

If that works check your addins:
In Outlook click Tools ~ Options ~ Other ~ Advanced Options ~ Addin Manager.
Uncheck all and restart Outlook. If things work normal, check each addin one by one and restart to see which one is causing the problem.

cheers,
frankco
Accepted Solution
 
06.11.2007 at 05:26AM PDT, ID: 19257491
I found the problem...Acrobat 8.0 Standard plug-ins were the problem
 
06.11.2007 at 07:49AM PDT, ID: 19258530

Rank: Genius

compdigit44, glad you found the problem. I should have suggested checking the addins or plugins.
 
02.05.2008 at 06:14AM PST, ID: 20822949
Compdigit44, What plug-in was causing the problem. Because I'm experiencing the same problem.
 
02.06.2008 at 05:31PM PST, ID: 20837361
I had to remove the Acrobat plug-in from the install completely after I reinstalled it again
 
02.06.2008 at 05:33PM PST, ID: 20837370

Rank: Genius

compdigit44,

You may want to post a 0-point note in Community Support board with a link to this page to close this question and get your points back.
http://www.experts-exchange.com/Community_Support/General
 
 
03.04.2008 at 07:35AM PST, ID: 21041903
I am having the same issue, but removing the outlook plug-in did not fix it. I would appreciate any help that could be provided.
 
 
03.04.2008 at 09:24AM PST, ID: 21042956
apitech, you may want to ask a new question.
 
 
 
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