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8.9

Outlook 2007 body of email disappears except for attachment

Asked by MaxColmer in Email Clients, Email Software, Outlook Groupware Software

Tags: outlook, body, email, 2007, disappears

Hello,
I have recently upgraded my laptop to Vista business and Office 2007 pro. I have been using Outlook 2007 and did not seem to notice any issues until now.
2 weeks ago i spent 1 hour writing a long email to a client with a word attachment. I contacted the customer a few days later and he only received the email with attachemnt and nothing in body of email. I checked sent items and it also was a blank email with the word attachement. I know that it may have been possible that i deleted the long email i wrote although i am 100% sure i did not.

Anyway i sent another email to different client last week and it took 2 hours approx to write. The same thing has happened and i am sure also that the body was not deleted.

I have no idea where to start looking for resolution. The drafts folder is empty in outlook and i have checked other outlook settings.

Any help is greatly appreciated as i am strongly confidering to go back to outlook 2003 as i cant afford to have this happen again

Many Thanks
Max
Related Solutions: Dissapearance of the body of a message when sending an attachment (Outlook 2007)
[+][-]07/09/07 08:13 AM, ID: 19445808Accepted Solution

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Zones: Email Clients, Email Software, Outlook Groupware Software
Tags: outlook, body, email, 2007, disappears
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Solution Provided By: war1
Participating Experts: 4
Solution Grade: A
 
[+][-]07/04/07 11:17 AM, ID: 19419954Expert Comment

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