I've been told to retrieve a particular email from a user's inbox but for the life of me, I can't figure out how to do it. We run Exchange 07 as well as Outlook 07. I am an Exchange Organization Administrator as well. I've attempted the File > Open > Other User's Folder method and I get "Cannot display the folder. The Inbox folder cannot be found." When I try the method of adding the user's inbox to open with my own account I get the following message: "Cannot display the folder. Microsoft Office Outlook cannot access the specified location. The operation failed. An object cannot be found."
Normally, I'd just reset the user's password and sign in on webmail but this is an active employee and we need to get this email out of her inbox while she's on sick leave and if at all possible, I don't want to mess with her password.
I'm sure it's just a small step I'm missing. In Exchange 03 it was an easy task but I just can't find it in Exchange 07. As I mentioned earlier, we are using Exchange and Outlook 2007 and are predominantly using Cached Exchange Mode.
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