michko
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Can I send an email and trace it's route?
We have one company that is not receiving any emails sent from our location. We do not receive any undeliverable or any other error messages. Our emails go out, and are apparently just not received. I'm pretty sure the problem is on the recipients end. I've checked our Exchange 2K server, no issues, no block on this address. And I haven't been notified of any other issues, just to this one company. However, their IT person is insisting the problem is on our end. Is there a way I can send out an email and trace where it is going? If I can verify that the message is hitting their servers, then I have some more ammunition when discussing this with them. And vice versa, if it's not getting to their servers, then I know I need to focus more here.
Thanks,
michko
Thanks,
michko
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ASKER
Yep, the emailtrackerpro is to trace and filter inbound mail, not outgoing.
I did find this site http://www.hq42.net/net_tools/test_email_addr.php
Unfortunately, every email address I put in, even ones I know work, come up with an error.
I'm still hopeful someone out there has something to track outbound email.
Thanks for your input so far,
michko
I did find this site http://www.hq42.net/net_tools/test_email_addr.php
Unfortunately, every email address I put in, even ones I know work, come up with an error.
I'm still hopeful someone out there has something to track outbound email.
Thanks for your input so far,
michko
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You were right, only thing I can really do is verify it hit their server. Turns out, it wasn't. Apparently they changed ISP's at the end of June, including the hosting of their email. I talked to a contact at their losing ISP, who double checked some things and found they still had some (now outdated) links in their DNS. So, losing ISP cleared out their DNS cache, I cleared out ours, and now email is getting through.
As always, I appreciate the help.
michko
As always, I appreciate the help.
michko
http://www.emailtrackerpro.com/index.html
Try they Live Demo allso