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08.23.2007 at 07:39PM PDT, ID: 22784151
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7.6

Having an exchange/blackberry syncing issue.

Asked by mrodriques in Email Clients, Exchange Email Server, Blackberry Operating System

Tags: , , ,

I have a client who is running a new Blackberry Curve.  The curve is syncing with Exchange 2003 Enterprise Edition server at the clients site via a Blackberry Enterprise Server (v 4.1).  Everything is working OK for the most part with one issue.  When the client opens a mail on the desktop, the change in read/unread status is not reflected on the curve when it updates to the server.  The client can delete a message on the desktop, and the change is reflected properly on the Curve.  The issue also exists in reverse, that is, if the client reads a mail on the Curve, it is not marked as read on the desktop.

Any thoughts would be greatly appreciated.Start Free Trial
[+][-]08.23.2007 at 08:53PM PDT, ID: 19759623

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About this solution

Zones: Email Clients, Exchange Email Server, Blackberry Operating System
Tags: blackberry, exchange, curve, syncing
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Solution Provided By: randdv8
Participating Experts: 2
Solution Grade: A
 
 
[+][-]08.23.2007 at 09:03PM PDT, ID: 19759654

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[+][-]08.23.2007 at 09:34PM PDT, ID: 19759767

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[+][-]08.25.2007 at 03:43PM PDT, ID: 19769442

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