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01.16.2008 at 01:58PM PST, ID: 23088610 | Points: 500
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Outlook 2003 email sometimes get stuck in the Outbox

Asked by chuck53 in Email Clients, Outlook Groupware Software, Microsoft Applications

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We have 100+ email users on a peer-to-peer network and no Exchange Server.  Running XP Pro and are hosted by an Linux Server using Qmail at a data center and use POP3 email.

Since we upgraded (installed) to Office 2003 we continue to have random Outbox messages not always sending out.  I don't think the "unable to send" error message details always pop up on a users screen.  Unless a person notices their Outbox folder still has items in it, some users can go a few hours before noticing they have not sent their Outbox emails.  This just happened on my machine.  I had 8 emails sitting in my Outbox with no warning they had not gone out.  I closed Outlook and reopened it.  An email was immediately received, then all 8 Outbox messages successfully sent out without any intervention.

The normal fix is to close Outlook, reopen it, hit Send and Receive and they normally go.  If this does not work then a reboot will almost always fix the problem.  Rarely do we have to copy and delete or recreate a new message and delete the Outbox (as in a corrupted file).  

Frequency of this is on 2-3 machines a week.  On mine it happens at least once a week.  Gets annoying to have to watch an Outbox folder or resolve it using the above technique.  This is not happening on every machine or in a specific workgroup (have various workgroups).

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[+][-]01.17.2008 at 08:44AM PST, ID: 20682930

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[+][-]01.17.2008 at 10:46AM PST, ID: 20684085

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[+][-]01.17.2008 at 12:42PM PST, ID: 20685175

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[+][-]01.17.2008 at 05:05PM PST, ID: 20687125

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[+][-]01.18.2008 at 10:04AM PST, ID: 20692626

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[+][-]01.18.2008 at 05:26PM PST, ID: 20695574

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[+][-]04.18.2008 at 12:36PM PDT, ID: 21388972

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[+][-]04.28.2008 at 11:34AM PDT, ID: 21456431

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[+][-]08.15.2008 at 07:40AM PDT, ID: 22238569

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[+][-]09.23.2008 at 07:48PM PDT, ID: 22556226

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