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03.20.2008 at 09:46AM PDT, ID: 23257536
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Thunderbird Won't Start After Upgrade

Asked by gstrader in Thunderbird Email Client

Tags: mozilla, thunderbird

The machine in question is running Windows XP SP2 and has been running Thunderbird without problems.  However, yesterday the user of the machine elected to update Thunderbird when it indicated that an update was available.  Since completing the update, Thunderbird has failed to run.

I have uninstalled and reinstalled Thunderbird to no avail.  I've removed the Thunderbird folder (after backing it up) from Documents and Settings\UserID\Application Data\, then uninstalled and reinstalled.  Still won't run.  I've reverted to a previous version.  Still won't run.

When watching Task Manager\Processes, the Thunderbird process starts, but immediately closes.

Interestingly, I can run Thunderbird configured as a Portable App on a USB drive, but the hard drive installation doesn't work.

If anyone has an idea, please send it along.

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[+][-]03.20.2008 at 10:02AM PDT, ID: 21173396

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[+][-]03.20.2008 at 10:20AM PDT, ID: 21173535

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[+][-]03.20.2008 at 11:05AM PDT, ID: 21174007

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About this solution

Zone: Thunderbird Email Client
Tags: mozilla, thunderbird
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Solution Provided By: gstrader
Participating Experts: 4
Solution Grade: B
 
 
[+][-]03.20.2008 at 11:18AM PDT, ID: 21174119

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[+][-]03.20.2008 at 01:34PM PDT, ID: 21175612

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[+][-]03.20.2008 at 01:53PM PDT, ID: 21175778

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[+][-]03.20.2008 at 03:57PM PDT, ID: 21176704

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[+][-]03.20.2008 at 08:35PM PDT, ID: 21177962

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[+][-]03.21.2008 at 09:21AM PDT, ID: 21181005

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[+][-]03.29.2008 at 05:22AM PDT, ID: 21236284

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