Question

Add Remove Programs takes a long time to open.

Asked by: Rwardlow

PC with Windows XP. When you open the control panel icon for Add remove programs it takes forever. Usually 15 to 20 minutes. the window opens but it is open. It does finally open but a long time waiting.

What is going on? I don't hear a lot of drive activity.

Thanks in advance for your help.
Bob

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Asked On
2008-04-11 at 12:25:28ID23316204
Tags

Microsoft

,

Windows XP

Topics

Thunderbird Email Client

,

Windows XP Operating System

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Answers

 

by: speshalystPosted on 2008-04-11 at 12:32:39ID: 21337436

Make sure you have not "Checked" ..Show Updates...  

 

by: RwardlowPosted on 2008-04-11 at 12:38:33ID: 21337485

I didn't think of that but no show updates is not checked.

thanks
Bob

 

by: David-HowardPosted on 2008-04-11 at 12:43:14ID: 21337523

I found a knowledge base article on your reported issue here.
http://support.microsoft.com/kb/168390
You may also try SFC SCANNOW from the Run command. Running this can take some time and you will most likely be prompted for your CD.

 

by: allyourbasearebelongtousPosted on 2008-04-11 at 12:44:39ID: 21337529

Stretching here, but a run through some forums suggests Intel Application Accelerator, if of course you run an intel chip and a supported chipset.  Some said it worked.  

http://www.intel.com/support/chipsets/iaa/sb/CS-020801.htm

Also, do you have a lot of programs installed?  More installed programs equals longer load time.  (Not 15 minutes though)

Do you have the latest updates?

Have you restarted your computer recently?  Restarting works out many problems believe it or not.

How much RAM do you have installed?  Have you tested it to see if it is working properly?  Test here:
http://oca.microsoft.com/en/windiag.asp

I hope you find the answer!

-Brian

 

by: RwardlowPosted on 2008-04-11 at 12:54:04ID: 21337619

I will read and try all of these, then report back.
Thanks

 

by: JonveePosted on 2008-04-11 at 13:29:50ID: 21337944

Have you tried booting up in Safe mode and checking to see if the Add/Remove programs works there?
If its ok, boot to normal and recheck it.

If unsuccessful, this previous thread is for a "Recycle Bin Slow Response" but its suggested that the problem may also be responsible for the Add/Remove Programs list not being populated immediately.  You could therefore try these suggestions>
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_23272653.html

Presume you have also thoroughly checked for Malware & viruses?

 

by: kenvacPosted on 2008-05-31 at 01:43:28ID: 21683158

try a short command from run...appwiz.cpl
Open run through windows key + r and type appwiz.cpl and press enter
Try through this way.

 

by: CrossPlatformPosted on 2009-09-06 at 21:25:03ID: 25272700

I was about to ask this same question.... even signed up for the 30 day free trial to find out why ARP took 10-15 minutes to open. Only reason I didn't ask is all the work I did to describt the problem was lost when I previewed my question.

Anyway, jumped back into the troubleshooting fray and saw that RunDLL32 was the only process using any CPU. I used RegMon with a filter to see what keys were getting accessed by RunDLL32. It was hanging for 15-20 seconds after each access of a MountPoint2 registry key.... mount points... what messes with my mountpoints? Deleted all the MountPoint2 registry keys and rebooted. No change. What else messes with my mountpoints? MACDRIVE!

Turned off MacDrive, rebooted and now ARP opens in seconds. Googling for "Macdrive Add Remove Programs Slow" turns up that this was a known issue, not fixed until Macdrive 8.0.2.

There, now I won't feel guilty if I cancel my subscription before the month is over ;-)

20120131-EE-VQP-002

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