sounds to me like you've been blacklisted and your recipients are using a RBL to block any sender on their blacklist.
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#5.7.1 smtp;550 5.7.1 Unable to relay
In the past two weeks, we have been getting NDRs on some email addresses:
"You do not have permission to send to this recipient. For assistance, contact your system administrator.
<mail1.company.com #5.7.1 smtp;550 5.7.1 Unable to relay for jboxer@usercompany.com"
I've looked into MS' KB and could not find any solutions. Any ideas?
We're using exchange 2K, SP3 on Win2K Serv SP3.
Thanks in advance.
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Answers
Try this....open you System Manager...Click on servers...then your server...Then expand your Protocols, and click on your SMTP folder....right click on your Default SMTP Virtual Server and go to properties...Click on the Access Tab and then relay and make sure that your "Allow all computers that successfully authenticate to relay, reguardless of the list above. That should fix it...
I am getting the following NDR error message returned ocassionally.
"You do not have permission to send to this recipient. For assistance, contact your system administrator.
<mail1.company.com #5.7.1 smtp;550 5.7.1 Unable to relay for jboxer@usercompany.com"
Sending to the same email address works sometimes and sometimes not.
I've looked into MS' KB and could not find any solutions.
We're using exchange 2K, SP3 on Win2K Serv SP3. I have two domains. The other domain is win Nt sp6.
I have checked the following suggested fix and this setting was already set.
Try this....open you System Manager...Click on servers...then your server...Then expand your Protocols, and click on your SMTP folder....right click on your Default SMTP Virtual Server and go to properties...Click on the Access Tab and then relay and make sure that your "Allow all computers that successfully authenticate to relay, reguardless of the list above.
Any other suggestions or ideas?
Thanks in advance.
This should solve your problem. I have just had the same issue and solved it.
Now I you say that you have 2 domains, I am not sure if you mean 2 windows domain or 2 FQDN on your server.
However what you need to do is change the following your the last server that your email travels thru before leaving your domain.
1.) Goto your Exchange administrator MMC.
2.) Under your administrative group and %YourServerName% open the Protocols folder and under SMTP, goto the properties of your Default SMTP Virtual server.
3.) Click on "Delievery" tab and then the "Advanced" button.
4.) under Fully-qualified domain name. Put in... "%YourServerName%.company.
5.) Press OK and test.
Cheers
I am having the very same difficulty. Exchange 2000 Ent. with over 4500 mailboxes. When we send OUT we are getting this message. If we resend the email it will eventually go to the external receiving server. Never internally does this happen.
Have already in place the fully qualified domain name and Anonymous access checked in the Access Control portion of the virtual server.
All of the email that this happens with have been other private networks. And is only intermittant. Our only guess thus far has been that the receiving server was busy at the time of first transmission. Second (sometimes third) transmission works.
Am using Spam Server.
Surf Control Spam Filter software with Surf Control Server (their hardware) adminstered internally.
Any help with this would be greatly appreciated.
You do not have permission to send to this recipient. For assistance, contact your system administrator.
<MyServer@MyDomain.com #5.7.1 smtp;550 5.7.1 Unable to relay for OutsideUser@OutsideDomain.
These are not relayed messages.
Which blacklist was it that you found you were on? I found one that we were on, but it is just some person who decided to put a list out there. Not a reputable company. He has the right to put whomever he wants on this list at his discretion.
candrso,
Try this....open you System Manager...Click on servers...then your server...Then expand your Protocols, and click on your SMTP folder....right click on your Default SMTP Virtual Server and go to properties...Click on the Access Tab and then relay and make sure that your "Allow all computers that successfully authenticate to relay, reguardless of the list above. That should fix it...
If not, in outlook click on tools, email accounts select the email account and then click change. Click on More Settings, then under the outgoing server tab check My outgoing server (SMTP) requires authentication. Make sure the radio button Use same settings as my incoming mail server...then press OK. That may be your problem.
There are no hosts specified for relay in the Relay Restrictions area. Also, all Outlook hosts should be set up for authentication and we do not use outlook express. The issue is intermittant and not related to specific users... it's very difficult to troubleshoot because it cannot be forcibly replicated.
hi,
Your message did not reach some or all of the intended recipients.
Subject: test6
Sent: 6/11/2008 8:49 AM
The following recipient(s) cannot be reached:
xyz@abc.com on 6/11/2008 8:50 AM
There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
<hertland.com #5.5.0 smtp;550 Rule imposed mailbox access for xyz@abc.com refused, FQDN required>
I asolved above issue by keeping mail.hertland.com in fully qualified domain name in advanced tab of virtual smtp connector.
jay
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by: MrDougPosted on 2003-07-29 at 04:03:27ID: 9026915
it sounds to me that you have a few possable issues
the first thing i would check is that your recipient policy has the box ticked that says "This exchange organisation is responsible for all mail delivery for this domain" on the Email address page.
Unless you are sharing your address space with a foreign system, for example, pop3 mailboxes on your isp as well as mailboxes on the exchange environment.
thats only one possability, but see how it goes.