Question

GroupWise slow after migration

Asked by: mspencer100

Have a GW 6.0 Client (Remote Office) connecting to the Host Server via DSL.

Problem, Moved workgroup users to join a MS 2000 server. Users now login to the domain. The user profiles were copied with XPs File settings and Transfer wizard. All applications seem to be working fine except the GW client, Clients can login but mail services is very slow and they often get a GW error 8567.  All clients are XP Pro.

Thanks for your time.

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Asked On
2004-03-16 at 09:28:36ID20920801
Tags

groupwise

,

8567

,

error

Topic

Email Software

Participating Experts
2
Points
500
Comments
3

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Answers

 

by: waybadmojoPosted on 2004-03-16 at 14:28:55ID: 10610846

The 8567 error indicates that your data is arriving at the client malformed or damaged.

This is usually indicitive of an MTU size problem, a failing network card, or massive duplex mismatches between a NIC and a switchport. Since you are connected via a DSL line, I would concentrate on the MTU size mismatches.

You didn't give much detail regarding the GroupWise, so I have lots of questions:

Let's start with:

What platform is your GroupWise running on?
What service pack levels are you running?
Are the GroupWise clients connecting to the post office across the DSL line?
Are the GroupWise clients connecting to the post office configured in client/server access mode?

-Mojo

 

by: hbuenoPosted on 2004-03-19 at 11:11:56ID: 10635852

You should of course troubleshoot your DSL issues first.  However, I would recommend setting clients to work in caching mode if your DSL connection quality is going to be questionable.  In caching mode, the client only connects when needed to the post office.

HB

 

by: mspencer100Posted on 2004-03-19 at 11:28:37ID: 10636008

The main contact for the GW server is in Germany and is/was working on the problem.  I looked into the DSL and DNS to see if I could fine anything.  Here is what I found.  The DNS forwards were set up but when they changed out the Linksys router they had DHCP enabled and it was giving out the WAN DNS rather then the local 2000 Server IP for DNS.  Not sure why the problem did not show itself until the local workgroup PCs were joined to the domain? I turned off the DHCP on the router and set it up on the server to issue the Server IP as the only DNS. So far the errors have not returned…

-Mark

20120131-EE-VQP-002

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