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12.11.2006 at 08:32AM PST, ID: 22089276
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Not receiving email from specific person- not spam blocked (xx@bellsouth.net)

Asked by magisimo in Email Software

Tags: email, receiving

I may have posted this in the wrong channel before... my apologies.

I have a virtual dedicated server with GoDaddy.  I use a Plesk control panel to manage this server.  I am not a beginner, nor am i advanced...

One of the domains I have on this server is hodor.com I  For the past two weeks, no email accounts at this domain (my own, as well as some of my relatives who also have hodor.com email addresses) can receive email from a relative whose email is xx@bellsouth.net.  xx@bellsouth.net keeps getting the email bounced back with the following message after a few days:

-----Original Message-----
From: Mail Administrator > [mailto:Postmaster@<PostmasterDomain]
Sent: Sunday, December 10, 2006 2:32 PM
To: xx@bellsouth.net
Subject: Mail System Error - Returned Mail

.net 007: This e-mail message was undeliverable due to the
following reason:

.net 015: The destination mail system was not reachable withing the
allowed period.

Note: This error message is usually due to one of the following
network problems:
a. The recipient's mail system is turned off.
b. The destination mail system is not currently running.

Solution:
Attempt to resend, or contact the recipient by alternate means to
let them know about the issue.

Your message was not delivered within 3 days and 0 hours.
Host hodor.com is not responding.

The following recipients did not receive this message:

<xx1@hodor.com>
<xx2@hodor.com>

Reporting-MTA: dns; imf06aec.mail.bellsouth.net
Arrival-Date: Thu, 7 Dec 2006 13:49:54 -0500
Received-From-MTA: dns; ibm69aec.bellsouth.net (67.35.114.36)

Final-Recipient: RFC822; <xx1hodor.com>
Action: failed
Status: 4.4.7
Remote-MTA: dns; hodor.com

Final-Recipient: RFC822; <xx2@hodor.com>
Action: failed
Status: 4.4.7
Remote-MTA: dns; hodor.com

I (as well as all other email accounts at this domain) am able to receive all other emails and have had no other problems.  GoDaddy says that they are unable to help.

Thanks in advance.Start Free Trial
[+][-]12.11.2006 at 08:56AM PST, ID: 18115909

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[+][-]12.11.2006 at 09:38AM PST, ID: 18116237

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[+][-]12.11.2006 at 10:24AM PST, ID: 18116540

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[+][-]01.22.2007 at 11:11AM PST, ID: 18368075

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About this solution

Zone: Email Software
Tags: email, receiving
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Solution Provided By: DarthMod
Participating Experts: 3
Solution Grade: A
 
 
 
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